Business Office Coordinator Residential Living

Job Description:

The business office coordinator is responsible for ensuring all billing, collection activities and payments are managed for each resident. The business office coordinator also assists residents and their families with payor source applications, including Medicaid, is responsible for resident trust accounts and assists with the department accounts payable and receivable.

The business office coordinator is responsible for ensuring all billing, collection activities and payments are managed for each resident. The business office coordinator also assists residents and their families with payor source applications, including Medicaid, is responsible for resident trust accounts and assists with the department accounts payable and receivable.

Essential functions include:

• Assists with residents and/or their families for potential payor source, including but not limited to Medicaid, Medicare, VA eligibility, according to state-based guidelines. Completes and submits appropriate applications as applicable.

• Responsible for follow up through application and redetermination process.

• Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing bank deposits, and recording payments.

• Collects all resident liability, insurance co-payments and private pay payments.

• Responsible for petty cash and collections

• Interacts and collaborates with Intermountain Health RSC and payors to define billing requirements and ensures prompt payment of claims.

• Manages census activities including daily weekly, and monthly balancing with nursing and admissions departments.

• Responsible for managing Resident Trust Account for residents, to include weekly and monthly reconciliations.

• Manages department spending for all expenses such as resident activities and office supplies.

• Performs other duties as assigned.

Minimum Qualifications

• High school diploma/GED

• Relevant Work Experience in related job field

• Required Knowledge, Skills and Abilities:

• Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts.

• Demonstrates discretion in verbal and written communication with residents, families, and other caregivers always ensuring resident confidentiality.

• Ability to read, understand and apply personal tax return information and profit and loss statements.

• Proficient computer skills including experience with Microsoft Office suite.

• Excellent customer service skills, both written and verbal. Interpersonal skills necessary to interact with residents and their families, physicians, nursing personnel and co-workers.

• Strong organizational skills and attention to detail.

• Understanding of State and Federal Programs available.

• Knowledge of Medicaid, Medicare, SSDI and SSI qualifications.

• Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. 

• Ability to successfully manage multiple tasks.

Preferred Qualifications

• Associate degree in healthcare or business related field.

• Geriatric and long-term care experience.

Physical Requirements

Must be able to lift 25 lbs.

Location:

Holy Rosary Hospital

Work City:

Miles City

Work State:

Montana

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$18.93 - $27.45

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.