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Job Description
Overview:
The Floor Care provides deep clean care to guest rooms, ensuring all details of Guest Room are refreshed to the Omni Standard.
Responsibilities:
Removal of all bedding (including mattress pads and bed skirts) to be replenish with clean.
Removal of all terries, to be replenish with clean.
Removal of shower curtain and liner, to be replenish with clean.
Rotation of mattress, remove box spring and vacuum underneath and around bed frame.
Removal of pillows, to be replenish with clean (including closet pillow
Remove of all glass top from furniture, to ensure detail cleaning of wood furnishing. Edge vacuum around entire room (including bathroom floor)
Remove all hangers, clean and replace.
Wipe out all drawers, pull out furniture from wall, wipe down on all sides.
Check for any maintenance issue-ensure bulbs are 3-way lighting is proper, AC,
Shampoo carpet.
Clean vents, wipe down walls, doors and frames.
Replace all paper collate.
Wipe down all pictures and mirrors.
Ensure CARE Cart is stocked and well maintained.
Ensuring proper cleaning procedures are followed.
Full cleaning of balconies.
High and low dusting.
Resetting of furniture.
Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.
Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
Attend all required department trainings and meetings.
Perform any other duties required by management.
Qualifications:
Excellent customer service and verbal communication skills.
Maintain a professional business appearance, attitude, and performance.
Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
Prior housekeeping experience required or other relevant environmental services experience.
Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
Must have the ability to report to work on time and when scheduled.
Must have the ability to stand and/or walk for extended periods of time.
Must meet standards of appearance and maintain a high level of personal hygiene at all times.
Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
Computer literacy to include Payroll systems
ENVIRONMENT & PHYSICAL REQUIREMENTS:
Interior and Exterior of hotel with exposure to extreme temperature.
The ability to stand/walk for extended periods of time.
The ability to bend, reach and lift to 50lbs and push/pull/carry up to 250lbs.
Exposure to hazardous cleaning chemicals.
