Zendesk Product Owner - Configuration Administrator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Zendesk Product Owner - Configuration Administrator based in the United States.

This role offers the opportunity to take ownership of a critical customer operations platform and shape how teams leverage technology to improve efficiency and service delivery.
You will lead the configuration, optimization, and enterprise rollout of Zendesk, transforming business needs into scalable solutions.
The position combines product ownership, system administration, workflow design, and stakeholder collaboration.
You will partner with cross-functional teams to enhance operational processes, improve user experiences, and maximize platform value.
The ideal candidate is hands-on, analytical, and passionate about using automation and data-driven insights to drive meaningful improvements.
This remote opportunity provides the chance to influence a growing platform strategy while working with teams across a dynamic organization.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Zendesk Product Owner - Configuration Administrator based in the United States.

This role offers the opportunity to take ownership of a critical customer operations platform and shape how teams leverage technology to improve efficiency and service delivery.
You will lead the configuration, optimization, and enterprise rollout of Zendesk, transforming business needs into scalable solutions.
The position combines product ownership, system administration, workflow design, and stakeholder collaboration.
You will partner with cross-functional teams to enhance operational processes, improve user experiences, and maximize platform value.
The ideal candidate is hands-on, analytical, and passionate about using automation and data-driven insights to drive meaningful improvements.
This remote opportunity provides the chance to influence a growing platform strategy while working with teams across a dynamic organization.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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