Representative Patient Access

Job Summary

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

 

Benefits-

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!
• Tuition Assistance
• Health benefits start first of the month following start date!

 

#READ

Qualifications

Education Requirements

 

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

 

Experience

 

• No experience

 

Required Skills

 

• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills
• Strong Team Player

Helping patients achieve each and every milestone on their road to recovery.

For patients who have experienced functional loss of disability as a result of an accident, illness or injury, everything you need to reclaim your life – from comprehensive inpatient rehabilitation and transitional care to outpatient programs – is here, all under one roof.

Our specialized team of board-certified rehab physicians, certified rehab nurses, clinicians and dedicated therapists deliver an unparalleled level of care and encouragement through state-of the-art-technology, advanced therapies and wellness environments.

Our facility offers:

• A 61-bed Acute Rehabilitation Unit including an 11-bed secured Brain Injury Unit
• A 50-bed Transitional Sub-Acute Unit for skilled care
• Highly skilled therapists
• Speech, physical, and occupational therapy programming
• Therapeutic recreation and activities
• Spacious private rooms with large private bathrooms and flat screen televisions
• Aquatic therapy pool
• On-site pharmacy, laboratory, and radiological services
• Outdoor therapeutic garden
• Comfortable lounges with flat screen televisions, computers, and free internet access
• Plenty of visiting areas for patients, friends, and families
• Easy access and free parking 

Reading Hospital Rehabilitation at Wyomissing is the only hospital in the region accredited by both the Commission on Accreditation of Rehabilitation Facilities (CARF) and The Joint Commission. Our Stroke Specialty and Brain Injury Programs are also CARF-accredited.

 #READ

EskoNR Rehab - Reading Hospital Rehabilitation at Wyomissing

Reading Rehabilitation Hospital Tour

 

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

Education Requirements

 

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

 

Experience

 

• No experience

 

Required Skills

 

• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills
• Strong Team Player

Helping patients achieve each and every milestone on their road to recovery.

For patients who have experienced functional loss of disability as a result of an accident, illness or injury, everything you need to reclaim your life – from comprehensive inpatient rehabilitation and transitional care to outpatient programs – is here, all under one roof.

Our specialized team of board-certified rehab physicians, certified rehab nurses, clinicians and dedicated therapists deliver an unparalleled level of care and encouragement through state-of the-art-technology, advanced therapies and wellness environments.

Our facility offers:

• A 61-bed Acute Rehabilitation Unit including an 11-bed secured Brain Injury Unit
• A 50-bed Transitional Sub-Acute Unit for skilled care
• Highly skilled therapists
• Speech, physical, and occupational therapy programming
• Therapeutic recreation and activities
• Spacious private rooms with large private bathrooms and flat screen televisions
• Aquatic therapy pool
• On-site pharmacy, laboratory, and radiological services
• Outdoor therapeutic garden
• Comfortable lounges with flat screen televisions, computers, and free internet access
• Plenty of visiting areas for patients, friends, and families
• Easy access and free parking 

Reading Hospital Rehabilitation at Wyomissing is the only hospital in the region accredited by both the Commission on Accreditation of Rehabilitation Facilities (CARF) and The Joint Commission. Our Stroke Specialty and Brain Injury Programs are also CARF-accredited.

 #READ

EskoNR Rehab - Reading Hospital Rehabilitation at Wyomissing

Reading Rehabilitation Hospital Tour

 

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

 

Benefits-

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!
• Tuition Assistance
• Health benefits start first of the month following start date!

 

#READ