Manager Restaurant- Full Time, Superfrico (Caesars Atlantic City)

• Oversees the execution of service delivery, product quality and provides dedicated leadership to the dining outlet(s).Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. Starting Salary $75k-85k

• Supervise all dining room personnel within the dining facility, ensuring all policies and procedures are followed for providing proper service to guests
• Maintain records of personnel performance, dining room labor costs, other expenses to china, glass, flatware, and current departmental time log
• May perform limited Caesars Reward duties, including issuance of promotional amenities, redemption of coupons and issuance of replacement cards
• Schedule periodic food service employee meetings to ensure correct execution of restaurant policies
• Schedule all room personnel in accordance with operating budgets and forecasts
• Coordinate and direct the daily activities of employees in the outlet(s) including planning and organizing
• Participate in strategic planning regarding the director of the outlet(s)
• Ensure all aspects of the assigned outlet(s) contribute to 100% guest satisfaction
• Ensure food is prepared and served according to the desired portion and quality specifications
• Advise customers on selection of food and beverage items
• Ensure adherence to all Board of Health standards
• Work closely with other departments to ensure seamless delivery of service for our guests
• Anticipate and handle customer complaints or problems to ensure quality product delivery, customer satisfaction and repeat business
• Understand the Collective Bargaining Agreement and work with union and Human Resources to follow proper processes for complaints and grievances
• Assist with the training of new employees, hiring, orientation, training and job performance for outlet employees
• Ensure all areas are kept clean and in proper condition to provide a safe working environment for employees
 

College degree preferred in the Food Service industry or related field. Three to five years’ experience in Food & Beverage management with large volume operations preferred. 

• Good Communication, leadership, supervisory and organizational skills
• Proven ability to direct and motivate employees
• Sound judgment 
NJ CER LICENSE REQUIRED