Reef 76 | Hostperson

JOB PURPOSE: The Host is responsible for creating a welcoming and professional first and last impression for guests while supporting the overall flow and service of food and beverage operations. This role ensures guests are greeted, seated, and assisted in a timely and courteous manner and provides guest service support across multiple outlets and locations as assigned, based on business needs.    Essential duties include, but are not limited to:  Provides guest service support across food and beverage outlets, as assigned based on business needs  Greets guests promptly and courteously upon arrival, maintaining a polished and professional demeanor  Manages reservations and guest inquiries via phone and reservation systems using sound judgment and accurate timing  Monitors dining room activity to ensure appropriate seating flow, guest comfort, and service coordination  Seats guests by identifying clean, available tables and providing menus in accordance with service standards  Assists managers with opening, closing, and operational readiness of dining areas  Anticipates guest needs and responds appropriately to enhance the guest experience  Manages guest flow during peak periods and maintains order at the restaurant entrance  Assists service staff as needed to support efficient operations  Maintains familiarity with menus, daily specials, VIP guests, function sheets, and hotel activities  Thanks guests upon departure and invites them to return, ensuring a positive closing interaction  Duties, responsibilities, and work locations may change or be assigned at any time based on business needs.  Must be available to work varied schedules, shifts, and locations, including weekends, holidays, overtime, and different outlets as assigned  Qualifications  Minimum one (1) year experience in a host or guest-facing hospitality role preferred  Fine dining or steakhouse experience preferred  Strong verbal and written communication skills  Ability to multitask and remain organized in a high-volume environment  Professional appearance, demeanor, and performance standards required  Ability to work a flexible schedule, including weekends and holidays and overtime      Work Environment & Physical Requirements  Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance  Ability to stand and walk for extended periods, including entire shifts  Requires repetitive motion  Work may be performed in indoor and outdoor environments    Tools & Equipment  POS and reservation systems/open table   Computer, phone, printer