IT Support Analyst – Energy Trading
Job Description
Entity:
Technology
Job Family Group:
Job Description:
Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.
It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.
Join our Technology Team and advance your career as an IT Support Analyst – Energy Trading
As a support analyst in a support‑critical domain, you will balance proactive operational excellence (runbooks, resilience, monitoring/triage, operational integrity) with structured analysis and delivery (change impact analysis, process improvement, requirements capture, backlog elaboration, and functional testing), working closely with business users, BAs, software engineers, UX designers, and partner teams. You will embrace a culture of change and agility, operate effectively across organizational boundaries, and apply sound judgement to prioritize and deliver outcomes in a fast‑moving trading environment.
In this role You will:
Ensure the operational stability and integrity of systems, aligning with architectural standards, security requirements, and organizational policies
Create and maintain runbooks, operating procedures, and system architecture documentation
Conduct impact analysis for changes, and continuously see opportunities for process improvement and optimization
Collaborate with team members to gather business requirements and translate them into a well-defined product backlog
Refine and prioritize backlog items to ensure they are ready for delivery
Support end-to-end project delivery, including progress tracking, reporting, and risk management
Perform functional testing to ensure solutions meet business needs and quality standards
Apply Agile/Scrum methodologies where relevant to drive efficient delivery
Develop and deliver training materials and knowledge transfer sessions for interested parties on new processes and system functionalities
Work closely within multi-functional teams (including Software Engineers, Technology Engineers, Designers, SecOps, and Product Owners) to deliver impactful solutions
What You will need to be successful:
Degree (Bachelor’s or Master’s) in a relevant field such as Energy Trading, Economics, Finance, Computer Science, Data Science, Statistics, or similar
Proven, hands-on experience in supporting applications, with a strong track record in problem-solving
Experience working closely with business users in trading or financial environments, translating their needs into practical system solutions
Solid understanding of at least one area within Front, Middle, or Back Office / Operations
Experience collaborating with 2nd and 3rd line support teams to resolve issues efficiently and within agreed timelines
Exposure to global markets, ideally within physical commodities or trading environments
Good communication skills, with the ability to engage and influence business partners
Experience working in hybrid, multi-functional teams (internal and external resources)
Familiarity with Agile ways of working, including Scrum, and tools such as Azure DevOps (or similar)
Desirable Criteria:
Experience working in at least one area of Front/Mid/Back office
Experience working on European gas and power traded market
Experience with trade lifecycle & risk management
Working with solution architecture to ensure an end-to-end application landscape which meets business requirements
SQL Server data skills (writing basic SQL queries)
At bp, we provide the following environment & benefits to you:
Different bonus opportunities based on performance, wide range of cafeteria elements
Life & health insurance, medical care package
Hybrid working arrangement aligned with team arrangements and business needs
Opportunity to build up long-term career path and develop your skills with wide range of learning options
Celebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules
Family friendly workplace e.g.: Extended parental leave, Mother-baby room
Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
Possibility to join our social communities and networks
Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!
At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.
Disclaimer: Please note that, according to Hungarian law (2012/I. 113. §), mothers or single parents caring for a child under three years of age cannot be employed in night shift positions.
Travel Requirement
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Legal Disclaimer:
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.