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Job Description
Company Summary Statement
As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview
Responsibilities
Qualifications
As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview
Note: This is a hybrid role requiring three (3) days onsite per week at one of our office locations: Allentown, PA; Louisville, KY or Providence, RI.
#LI-Hybrid #INDPPL
The Agile Coach is accountable for being a servant leader, coach, mentor, trainer, and facilitator of Lean-Agile practices ensuring fast product development through transparency, inspection and adaptation. The Coach will improve product teams increasing collaboration, innovation, and introducing new techniques to ensure effective outcomes for the organization. The Coach is tasked with encouraging the agile mindset and framework is embraced and successfully utilized across the organization. Progression to Lead level is limited on the basis of business requirement.
Responsibilities
Essential Functions:
- Coach, mentor, and facilitate the team members to adopt Lean-Agile mindset, including ownership, self-management and empowerment.
- Serves as a mentor to RTEs and Scrum Masters providing guidance on Agile, and Coaches product leaders and product teams on how to best deliver value, through tools and key activities such as conducting Agile ceremonies, Epic / Feature / Story workshop, writing acceptance criteria, team capacity/velocity, metrics, team agreements, definition of done and definition of ready, DevOps, Testing and Release management.
- Provides hands on delivery of Scrum Ceremonies and Agile principles to enable teams to see firsthand how to execute properly and effectively.
- Runs and helps develop PPL specific Agile training, ranging from “lunch-and-learns” to refresher classes and learning videos.
- Is licensed and experienced conducting SAFe Certification classes for Leaders, Teams, Scrum Masters, and Product Managers / Owners.
- Implements actionable coaching plans, and guides RTEs and team coaches in creating and implementing their own coaching plans, based on key activities that aim to produce product level success.
- Helps provide solutions to product team issues, which may or may not be specific to Agile.
- Helps lead Agile ceremonies and value delivery withing the Lean Agile COE agile team.
- Champions adoption of agile mindset with coworkers throughout PPL, including business and Senior / Executive Leaders, under the guidance of the leadership and key stakeholders.
- Conducts team/department assessments (Agile Readiness, Release Retrospective and AIM maturity) and recommends Agile certifications to pursue.
- Participates in the continuous improvement of PPL’s Agile practice, including reference material, process refinements, tooling, and Agile COP’s.
- Facilitates scrum of scrum and communities of practice with Scrum Masters and possibly others.
- Promotes Agile learning across organization using technology, i.e. Planview, ADO, Miro.
- Works collaboratively with different parts of the organization assisting with mitigation planning that are impacting product teams to address risks & issues
- Based on the Agile adoption across the organization, Agile Coach may have Release Train Engineer responsibilities in managing product teams based on demand for coaching and implementation of assessment maturity results.
- May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
- The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
Required Education:
- Bachelor's degree OR an equiavalent combination of education or experience.
Required Experience:
- 7+ years of related work experience.
- 10+ years IT value delivery experience, including SAFe / Agile, Lean, Product leadership, etc.
Licenses / Certifications / Other Qualifications:
- SAFe Program Consultant (SPC)
- ASPC (Advanced SAFe Practice Consultant)
- Leading SAFe
- SAFe Scrum Master (SSM)
- SAFe Product Owner/Product Manager (POPM)
- SAFe® for Teams (SAFe® Practitioner – SP)
- SAFe® Lean Portfolio Management (LPM)
- SAFe® Release Train Engineer (RTE)
- SAFe® Advanced Scrum Master (SASM)
- SAFe® DevOps
- LEAN Six Sigman Blackbelt
Preferred Qualifications:
- Experience using SAFe in highly regulated environments, ideally utilities.
Required Education:
- Bachelor's degree OR an equiavalent combination of education or experience.
Required Experience:
- 7+ years of related work experience.
- 10+ years IT value delivery experience, including SAFe / Agile, Lean, Product leadership, etc.
Licenses / Certifications / Other Qualifications:
- SAFe Program Consultant (SPC)
- ASPC (Advanced SAFe Practice Consultant)
- Leading SAFe
- SAFe Scrum Master (SSM)
- SAFe Product Owner/Product Manager (POPM)
- SAFe® for Teams (SAFe® Practitioner – SP)
- SAFe® Lean Portfolio Management (LPM)
- SAFe® Release Train Engineer (RTE)
- SAFe® Advanced Scrum Master (SASM)
- SAFe® DevOps
- LEAN Six Sigman Blackbelt
Preferred Qualifications:
- Experience using SAFe in highly regulated environments, ideally utilities.
Essential Functions:
- Coach, mentor, and facilitate the team members to adopt Lean-Agile mindset, including ownership, self-management and empowerment.
- Serves as a mentor to RTEs and Scrum Masters providing guidance on Agile, and Coaches product leaders and product teams on how to best deliver value, through tools and key activities such as conducting Agile ceremonies, Epic / Feature / Story workshop, writing acceptance criteria, team capacity/velocity, metrics, team agreements, definition of done and definition of ready, DevOps, Testing and Release management.
- Provides hands on delivery of Scrum Ceremonies and Agile principles to enable teams to see firsthand how to execute properly and effectively.
- Runs and helps develop PPL specific Agile training, ranging from “lunch-and-learns” to refresher classes and learning videos.
- Is licensed and experienced conducting SAFe Certification classes for Leaders, Teams, Scrum Masters, and Product Managers / Owners.
- Implements actionable coaching plans, and guides RTEs and team coaches in creating and implementing their own coaching plans, based on key activities that aim to produce product level success.
- Helps provide solutions to product team issues, which may or may not be specific to Agile.
- Helps lead Agile ceremonies and value delivery withing the Lean Agile COE agile team.
- Champions adoption of agile mindset with coworkers throughout PPL, including business and Senior / Executive Leaders, under the guidance of the leadership and key stakeholders.
- Conducts team/department assessments (Agile Readiness, Release Retrospective and AIM maturity) and recommends Agile certifications to pursue.
- Participates in the continuous improvement of PPL’s Agile practice, including reference material, process refinements, tooling, and Agile COP’s.
- Facilitates scrum of scrum and communities of practice with Scrum Masters and possibly others.
- Promotes Agile learning across organization using technology, i.e. Planview, ADO, Miro.
- Works collaboratively with different parts of the organization assisting with mitigation planning that are impacting product teams to address risks & issues
- Based on the Agile adoption across the organization, Agile Coach may have Release Train Engineer responsibilities in managing product teams based on demand for coaching and implementation of assessment maturity results.
- May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
- The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
- Performs other duties as assigned.
- Complies with all policies and standards.