Director of UX

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of UX based in the United States.

This is a high-impact leadership role responsible for unifying and elevating the user experience across a complex, multi-product SaaS portfolio serving municipalities, waste haulers, and residents. You will step into a fragmented UX ecosystem shaped by acquisitions and be accountable for defining a cohesive design vision that connects multiple platforms into a seamless experience. Operating as a player-coach, you will combine strategic leadership with hands-on design execution, while building and scaling the UX function from the ground up. The role spans design systems, research practices, accessibility standards, and UX integration across agile delivery teams. You will partner closely with Product, Engineering, and Customer Success to ensure user experience directly informs roadmap decisions. This is a rare opportunity to shape both the product experience and the UX organization in a mission-driven, fast-evolving environment focused on operational impact and sustainability.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of UX based in the United States.

This is a high-impact leadership role responsible for unifying and elevating the user experience across a complex, multi-product SaaS portfolio serving municipalities, waste haulers, and residents. You will step into a fragmented UX ecosystem shaped by acquisitions and be accountable for defining a cohesive design vision that connects multiple platforms into a seamless experience. Operating as a player-coach, you will combine strategic leadership with hands-on design execution, while building and scaling the UX function from the ground up. The role spans design systems, research practices, accessibility standards, and UX integration across agile delivery teams. You will partner closely with Product, Engineering, and Customer Success to ensure user experience directly informs roadmap decisions. This is a rare opportunity to shape both the product experience and the UX organization in a mission-driven, fast-evolving environment focused on operational impact and sustainability.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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