LED Repair Technician

The LED Repair Technician will serve as the primary repair specialist for LED systems, with a mandatory focus on INFiLED DB 2.6 LED tiles. This role also supports repairs across Audio, Video, and Lighting departments. Responsibilities include component-level repairs, installation and calibration of LED screens, troubleshooting, and managing vendor coordination for RMAs and warranties. The position is expected to work out of our Linwood, Pa. office 5 days a week. 

Position Accountabilities and Expectations:

LED and General repair will be the primary focus of this role and include the following accountabilities:

• Diagnose, test, and repair INFiLED DB 2.6 LED panels and related components following electrical repair procedures.
• Precisely solder small electronic components and LED pixels onto damaged modules to restore functionality.
• Conduct quality control checks on repaired modules to ensure optimal performance.
• Release restored modules back into service and return them to the appropriate department.
• Handle repairs for Audio, Video, and Lighting equipment.
• Maintain electrical systems and equipment to ensure effective operation of systems and services.
• Repair test equipment and electronic components as needed.

Troubleshooting & Technical Support:

• Quickly identify problems and provide effective solutions to ensure equipment operates properly.
• Maintain accurate repair logs, inventory of parts, and service records.
• Provide technical guidance to internal teams regarding equipment maintenance and troubleshooting.

Inventory & Tools Management:

• Manage stock of LED module repair tools and maintain inventory of repair parts.
• Ensure technicians have the necessary equipment and supplies for efficient repairs.

Training & Development and Vendor Coordination:

• Train service technicians and interns on LED module repair procedures to maintain high standards of repair quality.
• Stay current with emerging technologies and industry trends to improve work efficiency and skills.
• Manage RMAs and warranty claims with manufacturers and vendors.
• Ensure timely turnaround for repairs and replacements.

What you will bring:

• Valid soldering and repair experience on PCB boards, computer electronics, and microchips.
• Must have a 
•  1 year of LED repair experience (component-level), with a preferred 2+ years of repair experience within the AV/LED industry. 
• Strong troubleshooting and problem-solving skills.
• Familiarity with RMA processes and vendor coordination.
• Preferred Qualifications:
• Experience with leading LED brands (INFiLED, Absen, ROE, Chauvet, Unilumen, Brompton, Novastar, Megapixel).
• Certifications in electronics or related fields are preferred.
• Experience in live event production or AV integration a plus.
• Precision soldering and circuit board repair.
• Electrical diagnostics and component-level troubleshooting
• Inventory and workflow management.
• Ability to work independently and in a team environment.