Banquets & Catering Analyst

About Us

HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

HEI is looking for an Excel-savvy and organized person to join our Corporate Banquets and Catering team to help drive operational effectiveness of our portfolio of hotels. The Analyst will be responsible for the analytics surrounding property performance in BnC and finding efficiencies to support driving revenue. The Analyst will regularly collaborate with corporate and hotel leaders as new initiatives are introduced and existing initiatives are updated.

The Analyst will be using Delphi and Excel, among other applications, to track, monitor and drive improved results across a variety of BnC initiatives. They will help manage the monthly reporting and perform regular follow ups with under-performing teams at the hotels.

Job Responsibilities:

• Keep track of property performance in all BnC analytics on a monthly basis, identify issues and coordinate appropriate follow-up with the hotel and Corporate Director of Banquets and Catering 

• Continuous audit of all  menu websites to identify inconsistencies and opportunities to improve revenue and create better efficiency 

• Maintain BnC core retail pricing analysis (used to set average checks in sales systems)

• Conduct comp set price and services analysis to help ensure HEI remains leaders in our markets 

• Support Hotels as assigned in the use of Delphi system - Specifically DMP event order and banquet check creation 

• Set up monthly event fee follow up calls for hotels that missed goals 

• Assist with online menu updating as assigned 

• Performing additional duties as assigned

Qualifications and Skills:

• Prior hotel experience, ideally as an Executive Meeting Manager or similar position, required

• Extensive background and knowledge of Delphi and Excel required – must be able to program complex formulas to drive business decisions

• Must have a general working knowledge of the banquets and catering disciplines, planning and menus

• Strong skills in the Office Environment (Word, Power Point, Access a plus). Advanced experience with Excel

• Strong communication skills – required to communicate to C-Level staff on regular basis

• Organized & Detail Oriented – Will be required to keep track of multiple priorities and concurrent projects / tasks

Compensation

Salary Range: $65,000.00 - $70,000.00 Annually

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? Yes

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.