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Job Description
- Represent Workplace Services to end users by partnering with Googlers to deeply understand their needs and deliver the right solutions, while influencing customers, clients and internal organisations to reach consensus and compromise when needed.
- Partner with stakeholders as a trusted advisor to enhance the employee experience, effectively communicating REWS mission and strategies to executive management through timely, relevant, thorough, and tailored communication across a matrixed organization.
- Lead the implementation of hospitality strategy, shifting operations to a "One Team" approach with cross-trained professionals and zero-gap handovers between vendors across the London campus.
- Serve as the campus-wide custodian, ensuring consistent storytelling across all London sites, translating high-level narratives into actionable design and operational parameters, and acting as the creative mediator between business, REWS and GDM.