CUSTOMER SERVICE REPRESENTATIVE II

Applications accepted from: ALL PERSONS INTERESTED    Service Line/Section : Houston Water/WasteWater Operations  Reporting Location: Houston, TX Workdays & Hours : Monday - Friday/8:00am-5:00pm* DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS Supports project management and operations management in service contract compliance work for internal customers (Wastewater Treatment Plants). Research and reviews billing inquiries by using the computer and internal databases. Updates work orders, reports, records. Responds to customers' questions received over the phone, face-to-face or through the mail. Collects data and documents field investigations. Maintains and monitors various records and...