Job Description
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For over 60 years, our organization has partnered with more than 40,000 unions and professional associations to provide supplemental benefit programs to working families. We are committed to helping members understand the protection available to them through their affiliated organizations.
As employer-provided benefits can reduce or expire when someone changes jobs or retires, our role is to educate individuals who request information and guide them through the options they qualify for. We now operate in a fully remote environment, allowing us to serve members and hire team members across Canada.
Position Overview
This role focuses on communication, education, and customer service. You will connect with members who have requested benefit information and schedule virtual appointments to review their options.
Responsibilities include explaining coverage clearly and professionally, completing digital applications, maintaining accurate records, and participating in ongoing training. Full support and structured training are provided.
What We Offer
• 100% remote work environment
• Flexible scheduling
• Weekly performance-based advances and bonuses
• Residual income opportunities
• Leadership development and career growth
• Comprehensive health benefits
• One-on-one training and mentorship
• Annual company incentive trips
Minimum Qualifications
• High school diploma
• Strong communication skills
• Basic computer proficiency
• Customer service or retail experience preferred but not required
Interview Process
All interviews are conducted via video conferencing.