Your contribution is something big!

Responsible to provide Technical (Diesel system current and future) and product training towards Wholesales, BDx and independence Diesel Workshop
Responsible to provide Repair & Service trainings to service provider including BDC as possible warranty service provider
Responsible as Diesel Technical help desk for TCT relevant component repair, technical product support and enquiry
To provide 2nd level support to local TSS
To Liaise with KAM and Local TSS to assist customer on technical and equipment field service support including Commissioning, User training, Repair and Service FMN and Master pump testing
Responsible to identify potential service provider and define contract for field service and workshop support.
Responsible for Diesel workshop audits SQA / SQT / IMP
Scope: Audit preparation, (manage / train service provider), result evaluation, identify future improvement measure, including system upload
Responsible for Diesel warranty (Parts and Equipment) tracking to support timely feedback towards customer and identify trend for technical improvement and support to generate monthly warranty report

What Bosch Malaysia is looking for!

Degree in Business Management / Marketing / Automotive / Engineering related field.
Good communication skills (Written and spoken is preferred)
Strong interpersonal skills.
Proficiency in SAP systems, MS Excel Solutions, MS Words, and MS PowerPoint Solutions would be an added advantage.
Result and Future Oriented
Self-driven, possess the necessary skills for driving and leading others.
Possess strong communication and cooperation skills (practice active listening, ability to resolve conflicts, ability to build and maintain strong trusting relationship across levels, etc.)
Possess strong problem-solving, decision-making, and analytical skills, profound functional knowledge and expertise.

Your future of job location offers you:

Technical Support Manager - DPH

Job Description