L&D Lead, UK

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary:

As a key member of the L&D team, you'll be responsible for leading the local implementation, facilitation, and embedment of Learning and Development activities and programs across the UK, working closely with the L&D Partner, Country HR Partners and other L&D Managers/Leads of J10 countries.

The ideal candidate will have a track record of working with senior stakeholders, confidently assessing needs, and influencing decision-making in alignment with the global Learning & Development Center of Expertise (CoE) strategy. The candidate will have proven experience facilitating in-person and virtual training sessions and workshops at all levels, including senior leadership.

 

Key Accountabilities:

• Conduct learning needs analyses with stakeholders to inform local priorities to include in the country roadmap
• Lead the delivery and adoption of learning products within the UK, confidently facilitating in-person and virtual workshops for all employee levels, including senior leadership
• Influence and align stakeholders to leverage global L&D products and business line L&D programs within the country
• Manage programs and projects within the UK to completion, including impact assessment
• Manage the UK apprenticeship levy for existing employees, including launching program cohorts on a yearly basis
• Lead the deployment of local regulatory training campaigns on a yearly basis
• Actively participate in local audit processes as needed
• Work with the business to engage, excite, and motivate learners to learn and embed these new skills in their work
• Draw on data-based insights and tell effective stories about the impact of L&D in the UK. This includes preparing quarterly business reviews, and other business presentations
• Use digital learning systems to track, monitor and drive usage – including regulatory or compilatory metrics needed within the UK
• Serves as an L&D expert, sharing best practices and utilising available content, resources, and technology to support business needs
• Actively engage with L&D Leads in other countries, L&D business line partners and L&D product leads to deliver key solutions in a timely manner and to identify scaling opportunities

Required Skills and Experience:

• At least 7+ years of experience consulting with stakeholders on their learning and development needs and facilitating leadership and personal development programs, using contemporary content and approaches
• Expert in stakeholder management and relationship building in a matrix environment
• Outstanding emotionally intelligent communicator who can engage and inspire audiences
• Proven program manager with ability to handle multiple projects, prioritize effectively, and meet deadlines
• Self-directed professional who thrives both independently and in team settings
• Resourceful problem solver with a solution-oriented approach
• Best in-class facilitation skills and ability to navigate difficult conversations in a classroom; equally strong virtual facilitation skills with experience using Teams, Webex or other technology to deliver an engaging learning experience
• Strong understanding of manager effectiveness, leadership development, change leadership, adult learning theory and team effectiveness
• Knowledge and experience leveraging the UK Apprenticeship Levy
• Preferable: Experience using and applying assessments in a learning environment, particularly: 360 feedback, Gallup Strengths, Herrmann Brain Dominance (HBDI)
• Knowledge of basic talent management practices and talent life cycle desired

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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