Job Description
The Joseph is an expression of modern luxury rooted in art, culture, and the warmth of true hospitality. Situated in the heart of Nashville, it offers a refined escape where thoughtful design, world-class culinary experiences, and meaningful service come together effortlessly.
The Joseph invites guests into a world that feels both elevated and deeply personal. From curated art collections and immersive dining to serene guestrooms and intimate gathering spaces, every detail is designed to create an experience of Nashville at its most refined.
At The Joseph, hospitality never sleeps. The Night Auditor plays a critical role in ensuring both exceptional guest service and the accuracy of the hotel’s financial operations during overnight hours.
This position combines front desk responsibilities with accounting functions, supporting a seamless guest experience while completing nightly financial reporting and audit processes.
Requested Tasks
- Provide front desk service including guest check-in, check-out, and handling overnight inquiries
- Complete nightly audit procedures including balancing room revenue, reconciling accounts, and closing the day in the property management system
- Review and verify accuracy of financial transactions, postings, and reports
- Prepare and distribute daily financial and operational reports
- Monitor hotel activity during overnight hours and ensure guest safety and satisfaction
- Respond to guest requests and resolve issues in a timely and professional manner
- Maintain accurate records and documentation of overnight activity
- Coordinate with security and other departments as needed
- Prepare the front office for the morning shift
Requested Capabilities
- Prior experience in hotel front desk, night audit, or hospitality operations preferred
- Basic understanding of accounting principles and financial reporting
- Experience with hotel property management systems preferred
- Strong attention to detail and accuracy
- Ability to work independently and manage overnight responsibilities
- Excellent communication and problem-solving skills
- Professional, calm, and service-oriented demeanor
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.