Job Description Summary

The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions’ (IS) for program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success.

The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager I will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, the Program Manager I will be responsible for year‑round orchestration governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC002338 SYS - IS Business Analytics & Epic Analytics

Pay Rate Type

Salary

Pay Grade

Health-31

Scheduled Weekly Hours

Work Shift

Job Description

The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager III will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, the Program Manager I will be responsible for year‑round orchestration governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization.

Additional Job Description

Required Education/Skills/Work Experience:

Bachelor's degree (BA/BS) and a minimum of 5 years of experience in health information systems, Information Technology, project management, informatics, analytics, system education, business administration, or similar field
Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels of the organization
Excellent project management skills, with a track record of managing complex projects on time and on budget
Experience developing training programs and resources to encourage the adoption of new systems and processes
Ability to analyze data and present findings to senior management in a clear and concise manner
Strong multitasking and time management skills
Ability to work independently, taking initiative and driving projects forward
EPIC experienced required

Physical Requirements

Mobility & Posture

Standing: Continuous

Sitting: Continuous

Walking: Continuous

Climbing stairs: Infrequent

Working indoors: Continuous

Working outdoors (temperature extremes): Infrequent

Working from elevated areas: Frequent

Working in confined/cramped spaces: Frequent

Kneeling: Infrequent

Bending at the waist: Continuous

Twisting at the waist: Frequent

Squatting: Frequent

Manual Dexterity & Strength

Pinching operations: Frequent

Gross motor use (fingers/hands): Continuous

Firm grasping (fingers/hands): Continuous

Fine manipulation (fingers/hands): Continuous

Reaching overhead: Frequent

Reaching in all directions: Continuous

Repetitive motion (hands/wrists/elbows/shoulders): Continuous

Full use of both legs: Continuous

Balance & coordination (lower extremities): Frequent

Lifting & Force Requirements

Lift/carry 50 lbs. unassisted: Infrequent

Lift/lower 50 lbs. from floor to 36”: Infrequent

Lift up to 25 lbs. overhead: Infrequent

Exert up to 50 lbs. of force: Frequent

Examples:

Transfer 100 lb. non-ambulatory patient = 50 lbs. force

Push 400 lb. patient in wheelchair on carpet = 20 lbs. force

Push patient stretcher one-handed = 25 lbs. force

Vision & Sensory

Maintain corrected vision 20/40 (one or both eyes): Continuous

Recognize objects (near/far): Continuous

Color discrimination: Continuous

Depth perception: Continuous

Peripheral vision: Continuous

Hearing acuity (with correction): Continuous

Tactile sensory function: Continuous

Gross motor with fine motor coordination: Continuous

Selected Positions:

Olfactory (smell) function: Continuous

Respirator use qualification: Continuous

Work Environment & Conditions

Effective stress management: Continuous

Rotating shifts: Frequent

Overtime as required: Frequent

Latex-safe environment: Continuous

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Program Manager III - Analytics/Information Solutions

Job Description

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