Administrative Associate III, Employee Relations

Job Title

Administrative Associate III, Employee Relations

Agency

Texas A&M University

Department

Human Resources

Proposed Minimum Salary

$19.00 hourly

Job Location

College Station, Texas

Job Type

Staff

Job Description

A Glimpse of the Job
The Administrative Associate III, under general supervision, performs daily office support activities to ensure efficiency and effectiveness for the office. Promotes a respectful, positive, and welcoming environment. Maintains professional staff and client relationships.

Essential Duties/Tasks:

Employee Relations Administration

• Manages the Employee Relations ticket system and assigns job tasks to respective Employee Relations team members

• Maintains the records management system while training staff and ensuring its organization

• Manages Records Retention and destruction of all ER records in compliance with the State of Texas State Library and Archives Commission and Texas A&M System’s Record Retention schedule

• Serves as a departmental contact with regards to the following: Texas Workers’ Compensation (TWC), Unemployment Claims, Open Records, Subpoenas, and Workers Compensation

• Works directly with the various departments on campus to ensure all the appropriate and necessary documents, forms, and information is provided to the various external agencies (TWC, TAMU System Risk and Compliance Office, etc.) and internal departments (Records Office, DREC, etc)

• Serves as a point of contact in Workday with regards to the review/approval of Involuntary Terminations and End Additional Job processes. Provides changes as necessary.

• Serves as the point of contact for customers in answering questions regarding general complaint procedures by phone/email/in-person

 

Clerical

• Compiles monthly Employee Relations statistics reports and provides reconciliation

• Maintains Outlook calendars of Employee Relations staff and provides entries, as needed

• Collaborates with other HROE administrative staff, as needed

• Prepares, modifies, and verifies documents as directed; performs editing and proofreading with a high level of accuracy

• Schedules conference rooms, video conferencing via Zoom or Teams, and assists with coordinating other office related events

 

Office Maintenance

• Maintains office supply inventory and makes purchases

• Coordinates facilities & equipment maintenance

• Assists with tracking assigned University property within the office

• Assists in coordinating the receiving, sorting, and routing of mail

• Cross trains staff and student employees, as needed

 

Other Duties

• Performs other duties as assigned

What you need to know

Salary: $19.00/hr.

Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section.

Required Education and Experience

• High school graduation or any equivalent combination of education and experience.

• Three years of experience in general office or clerical work.

Preferred Qualifications

• Associate’s or Bachelor’s degree in Human Resources or related field.

• Past experience working in Higher Education.

• Past experience working in Human Resources or Legal settings.

• Proven computer skills with Microsoft programs such as Outlook, Word, PowerPoint, Excel.

• Current working knowledge using Workday.

Knowledge, Skills, and Abilities

• Ability to work with sensitive information and maintain confidentiality.

• Working knowledge of word processing, spreadsheet, and database applications.

• Excellent customer service skills.

• Strong verbal and written communication skills.

• Strong interpersonal and organizational skills.

• Maintains professionalism and composure.

• Ability to be proactive.

• General office skills, competency with technology and digital applications, and attention to detail.

• Ability to multitask and work cooperatively with others.

Other Requirements and Factors

• This position is security sensitive that is required to handle not only Protected Health Information (PHI) but also is privileged to highly confidential information.

• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures.

• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.