Job Description

What is the opportunity?

As the National Lead, Inside Sales & Sales Support, you will report to the Head of Individual Brokerage and lead a national team of Inside Sales Managers and Sales Support Managers who oversee regionally aligned Inside Wholesaling and Sales Support professionals. Close collaboration is required with the Regional Vice Presidents along with strategic partners (including product, marketing, tax and estate planning), you will drive sales growth in Individual Life and Living Benefit Insurance and Wealth Solutions by optimizing inside sales effectiveness, enhancing support capabilities, and creating scalable processes that maximize productivity.

What will you do?

• Actively representing the Inside Sales and Sales Support teams across the organization.

• Develop and maintain cross-functional partnerships with internal stakeholders to remove barriers, improve processes, and enhance the broker and client experience.

• Contribute to the development and execution of a comprehensive Inside Sales and Sales Support strategy.

• Establish consistent national standards, routines, and accountability frameworks while collaborating with Regional Vice Presidents to ensure regional needs are addressed.

• Drive performance through structured management cadence, targeted sales campaigns, and data-driven coaching.

• Identify process optimization opportunities that increase efficiency, improve broker satisfaction, and accelerate sales cycle times.

• Create and execute a talent development strategy that includes career pathing, skills enhancement, and retention initiatives for all Inside Sales and Sales Support team members.

• Partner with managers to identify high-potential talent, provide targeted coaching, address performance challenges, and continuously elevate team capabilities.

• Establish and track meaningful activity and outcome metrics that drive the right behaviors and demonstrate the impact of inside sales and support functions on overall business results.

Must Have

• Must have in depth knowledge (5 to 7 years minimum) of the insurance distribution environment specifically third-party Brokerages sales

• Proven leadership in building high-performing national sales/support teams, including talent development and retention.

• Track record of contributing to and executing sales/support strategies that drive growth in individual life, living benefits, and wealth solutions

• Ability to influence and build and maintain partnerships with internal stakeholders

• Superior interpersonal, verbal, and written communication skills

• Excellent organization skills and ability to manage multiple/changing priorities and strong Microsoft Office technical skills

Nice to Have

•University/College Degree/Diploma in Business, Sales or Marketing

•Insurance licenses/designations, Life License, LLQP

•Bilingualism (English and French)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
Competitive pay and high-earning potential
All the tools, training, and team support you need to grow your business and career
Flexible work/life balance options
RBCI software tools to boost your productivity

#LI-ML1

Job Skills

Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-02

Application Deadline:

2026-06-12

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$90,000.00 - $140,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.