Senior Specialist - Product Experience Design

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Key Responsibilities
- Design and own end‑to‑end product experiences by translating product strategy and user needs into coherent, scalable user journeys from concept through delivery.
- Translate user needs, business goals, and technical constraints into clear journeys, wireframes, prototypes, and polished UI designs.
- Partner closely with Product Managers and Engineers to shape solutions and drive outcomes.
- Use qualitative and quantitative insights to inform and validate design decisions.
- Ensure designs meet Mastercard standards for usability, accessibility, and brand consistency.
- Collaborate with engineering and QA to support high‑quality implementation.

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

- 4–7+ years of experience in Product or UX Design, ideally on complex B2B or data‑heavy products.
- Strong foundation in user‑centered design methodologies and iterative delivery.
- High proficiency in Figma (design systems, components, prototyping).
- Experience working in cross‑functional, agile teams.
- Ability to clearly communicate and advocate for design decisions.
- Strong written and verbal English communication skills.

Nice to Have

- Experience designing AI‑powered or decision‑support experiences.
- Familiarity with HTML/CSS and front‑end constraints.
- Experience in financial services or regulated environments.