Lead Key Account Consultant

Can you act as trusted technical advisor for global OEM customers, shaping pump solutions that power the future of thermal management? Join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life. 

As our new Lead Group Technical Key Account Manager, Industry, you will serve as the pump solutions specialist for multinational OEM customers’ senior technical stakeholders. Together with the responsible Key Account Manager you ensure that Grundfos remains the preferred partner, through deep engagement in specifications, R&D collaboration, and project execution across global OEM applications. 

 

What you will be doing 

As part of the Industry Global OEM Key Account Management team, you will drive Grundfos’s position as the world leader in pump solutions by embedding our technology into the roadmaps of the largest OEMs and system builders. 

Your main responsibilities include: 

• Partnering with Group Key Account Managers to serve customer technical interfaces across R&D, Project Management, Quality, Test, and Specification functions 
• Proactively engaging in customer specification and road-mapping activities to ensure competitive pump solutions 
• Interfacing with senior technical leadership, including CTO-level stakeholders, positioning Grundfos as the preferred technical advisor 
• Orchestrating resolution of quality and application issues, coordinating warranty and service across stakeholders 
• Delivering customer-specific training and introducing new products to drive adoption and value-adding sales 
• Collaborating with Product Management, Customer Solution Service, Business Development, and Aftermarket teams to deliver integrated outcomes 

 

What makes you a great fit 

You are a persuasive communicator and strong networker with deep technical expertise in thermal management. You thrive working with both senior executives and operational teams and are driven to become a trusted advisor inside customer organizations. We also expect you to have: 

• An engineering degree, ideally in Thermal Management, Cooling, WT or related fields 
• Experience in customer-facing technical roles, preferably key account management with multinational OEMs 
• Strong presentation and communication skills, with fluency in English 
• Experience with industrial automation and communication protocols 

It’s a plus if you have: 

• An existing network in Temperature Control and /or Water Treatment
• Experience with SAP CRM, PDM, or similar tools 
• Additional language skills beyond English 

 

Why you will love working here 

We care. You can expect: 

• Flexible working hours, home working opportunities, and parental support 
• Annual bonuses, health insurance, and a strong focus on well-being 
• Three additional paid days each year for volunteering 
• Access to on-demand learning and structured development programmes