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Job Description
Job Summary
Location: 128 Park St. Beverly MA, 01915
Schedule: Monday - Friday 8:00am-5:00pm; includes occasional Saturday's
Pay range: $64,000 - $66,000 annually
Full-Time benefits offered, including health, dental, vision, 401k with a company match, and plenty more!
Job Purpose
The position ensures that all Massachusetts Inspection Program requirements related to Motorist Assistance Centers (MAC) performance, training and customer service are adhered to. This position is responsible for providing assistance to the Motorists, Inspection Stations, Inspectors, Registered Repair Technicians and Registered Repair Stations. The position also responds to QA test interruptions and hotline calls of a technical nature.
Duties & Responsibilities
- Assures that the MACs are properly maintained.
- Provide training for inspectors.
- Ensures performance of covert vehicles, including the set up and testing failures of covert audit vehicles.
- Evaluates waiver requests and hardship extension requests.
- Evaluate kit cars.
- Evaluate vehicles referred to the MAC (readiness, targeted, etc.).
- Visually inspect vehicles presented for repair waivers to determine whether the repair work has been done.
- Respond to test interruption and hotline calls.
- Assist Registered Repair Stations diagnosing vehicles that have problems with emissions.
- Perform other tasks as assigned by the Management staff.