Director Product Management

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Director Product Management

Director Product Management

ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.  

PRIMARY PURPOSE: The Director of Product Management BU is responsible for defining and executing product strategy and outcomes for a portfolio of related products or a major product domain. This role owns roadmap direction, investment prioritization, and delivery accountability, ensuring alignment between business strategy, client needs, and technical execution. The Director leads Product Managers, partners with engineering and architecture leadership, and ensures products deliver measurable value, scale effectively, and meet enterprise objectives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Set product vision & roadmap

• Defines and owns the product vision and multi‑year roadmap for a portfolio of products, aligning business priorities with platform direction, architectural standards, and long‑term scalability.
• Leads the portfolio discovery and strategic planning efforts to identify opportunities, assess tradeoffs, and prioritize initiatives across products, balancing client needs, technical feasibility, and investment considerations.
• Partners with senior business, technology, and operations leaders to align scope, sequencing, and investment decisions, ensuring shared understanding of constraints and dependencies.
• Establishes portfolio‑level outcomes (OKRs) and communicates product strategy, progress, risks, and architectural implications to executive stakeholders.

Oversee, coordinate & support development work

• Oversees delivery across multiple teams, ensuring alignment between product strategy, technical execution, and client outcomes.
• Sets expectations for backlog quality, acceptance criteria, and prioritization practices, ensuring consistency and alignment with architectural guidance across teams.
• Partners with engineering and architecture leadership to manage dependencies, integrations, capacity planning, and delivery risks across the product portfolio.
• Owns accountability for product portfolio KPIs and contributions to Product Group and enterprise OKRs, including quality, efficiency, and sustainability.

Tactical

• Maintains a holistic view of business processes, systems, and platform dependencies impacting the product portfolio and informs strategic and delivery decisions accordingly.
• Evaluates and approves significant product, process, and system changes, assessing impact, risk, technical health, and value tradeoffs.
• Acts as a senior escalation point for stakeholders, resolving conflicts related to priorities, dependencies, and delivery outcomes.
• Leads product lifecycle management, release readiness, and continuous improvement efforts, ensuring traceability from strategic intent through realized business value.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred.  Licenses as needed.

Experience

Ten+ (10) years’ experience in product strategy, product management or requirements intake role.

Experience with agile development is strongly preferred.

Experience, leading Product Managers and managing product portfolios required.

Skills & Knowledge

• Expert knowledge of agile methodologies and product operating models, including scaling delivery across multiple teams and products
• Ability to translate business and portfolio strategy into product vision, roadmaps, and execution standards
• Strong portfolio‑level judgment to balance investment, capacity, risk, technical health, and business outcomes
• Advanced ability to lead complex, high‑stakes discussions with senior technical, business, and executive stakeholders
• Deep understanding of technology, platform architecture, and system dependencies, with the ability to partner effectively with engineering and architecture leadership
• Proven people leadership capability, including developing Product Managers, setting expectations, and building high‑performing teams

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodation.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.