DC Manager : Inbound

takealot.com, South Africa's leading online retailer, is looking for a highly talented DC Manager: Inbound to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Purpose of the role: The DC Manager: Inbound is responsible for holistic management of the daily operations within the Inbound department for the Takealot Division including all subsidiary Inbound functions. The relevant person will ensure that performance targets are met and that all relevant company / DC Policies and Procedures are always adhered to.

This position reports to the DC Operations Manager

Your responsibilities will include:

• Manage and ensure that all INBOUND (Supplier Collects, Putaway, Receiving, Unloading and Yard Control) departments are well organised and controlled to sufficiently support production and the goals of the business
• Implement improvement processes and maintain procedures and systems to minimise costs and maximize working capital
• Ensuring all work areas are clean and tidy and safe for staff to work in
• Overall management and coordination of the warehousing function
• Operate an efficient Inbound department by identifying, implementing and managing optimal processes and procedures
• Responsible for efficiently managing all aspects of stock handling within the realm of the job
• Ensure daily, weekly and monthly planning is done for all inbound operations and manage adherence to plan
• Effective management of housekeeping
• Ensure efficient security and optimum storage conditions for all TAKEALOT’s product lines
• Management of resources to be effective and efficient at lowest cost and according to changing needs
• Effective leadership and direction for the operation team through involvement and communication to deliver on the relevant key business drivers
• Constantly seeking new ways to improve the DC efficiency and cost effectiveness
• Manage weekly and daily inter-branch transfers (IBT) from an inbound perspective
• Manage customer liaison process and ensure that DC queries are resolved timeously and exception trends are addressed
• Ensure that DC space, equipment and DC flow is optimized and that future DC requirements are planned
• Ensure accurate inventory records are maintained
• Support stock takes and support the analysis of stock take results
• Measure and manage staff performance through formal staff appraisals, development, coaching and disciplinary procedures
• Ensure that all business processes, procedures and job profiles are documented and updated
• Management reporting in terms of operational performance, productivity, stock control and budgets
• Participate in annual budget process and long-term planning and control monthly operational costs to stay within budget
• Manage projects according to stipulated time frames
• Liaising with retail and marketplace buyers and sellers
• Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures, succession planning

Qualification & Experience:

• Bachelor’s degree / National Diploma in Business, Engineering, Supply Chain or Logistics required
• 8-10 years’ experience in Supply Chain Operations
• 5 years’ experience in operational project management
• 5+ years’ experience in directly managing people to deliver continuous improvement (Lean principles, 5S, multiskilling, cost saving drives)
• Decision-Making
• Personnel Supervisor

Attributes Required:

• Proven track record of successfully implementing operational best practices in a distribution and warehousing environment
• Strong verbal and written communications skills
• A structured and disciplined management style
• Ability to motivate and inspire others
• Strong problem-solving skills. Self-starter with high energy levels
• Well-developed business and operational acumen
• Must be Analytically minded and able to find and use data to inform decision making
• Ability to work under pressure with strict deadlines
• Good attention to detail (imperative)
• Strong Customer Service orientation Goal orientated and motivated to succeed
• Dynamic individual with proven experience in delivering change and innovative solutions
• Preferred experience:
  ● Fast paced environment
  ● E-commerce experience (preferable)
  ● ERP systems knowledge.
  ● Experience in working with budgets and cost analysis.
  ● LEAN or continuous improvement
  ● Performance management skills –knowledge of Industrial Relations and practices & Employee Relations
  ● Strong financial acumen
  ● Candidates must be flexible to work weekends and/or overtime regularly as required by the Operation.
  ● Night shift during peak months may be required.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.