Entry Level Customer Service - Work From Home

Be Part of Something Bigger — Support Working Families Nationwide

We are a mission-driven benefits provider specializing in supplemental and permanent coverage for union members and their families. With partnerships across 40,000+ unions and associations throughout North America, we’ve proudly supported hardworking individuals for over 60 years.

Your Day-to-Day Responsibilities

• Connect with clients via inbound and outbound calls

• Schedule virtual meetings with members requesting benefits

• Present personalized coverage options in a clear, helpful manner

• Assist with online forms and application completion

• Ensure all files meet compliance and accuracy standards

• Engage in professional development and leadership coaching

What We Look For

• Clear and confident communication skills

• Friendly, energetic attitude with a customer-first approach

• Experience in client service or sales is a plus

• Ability to work well independently and with a team

• Comfortable using basic digital tools and platforms

• Authorized to work in the U.S. or Canada

What We Offer

• Full health and wellness benefits

• 100% remote opportunity — work from anywhere

• Flexible scheduling that fits your lifestyle

• Consistent weekly pay plus monthly bonuses based on performance

• Annual incentive trips for top performers (past destinations include Cancun, Las Vegas, and the Bahamas)
  
  Looking for a career that offers stability, freedom, and purpose?

We’re ready to help you grow and succeed.

Apply now and let’s build something meaningful together.