Human Resources Specialist III

General Atomics (GA), and its affiliated companies, is one of the world’s leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologies.

We have an exciting opportunity for a Share Services HR Specialist within our HR organization located in San Diego (Torrey Pines), CA location.

Under limited supervision, this position is responsible for the accurate and timely processing of high-volume HR transactions within SuccessFactors Employee Central (EC), SAP, and ServiceNow. This role is primarily focused on data entry and transaction processing, with approximately 85% of the position dedicated to entering, updating, auditing, and maintaining employee data throughout the employee lifecycle. The position supports a high-volume HR Shared Services environment and requires exceptional attention to detail, productivity, data accuracy, and compliance with established policies and procedures.

DUTIES AND RESPONSIBILITIES:

• Process high-volume employee lifecycle transactions in SuccessFactors Employee Central (EC) and SAP.
• Review, validate, and enter employee data related to hires, rehires, transfers, promotions, compensation changes, organizational changes, and terminations.
• Manage and resolve a high volume of HR cases (tickets) daily through ServiceNow. Averaging 30-40 HR cases per day.
• Analyze HR case documentation and determine required HR actions.
• Review and validate incoming requests, supporting documentation, approvals, and source data for completeness, accuracy, and compliance prior to transaction processing.
• Perform pre-entry and post-entry validation of employee master data, organizational assignments, position information, compensation details, effective dates, and other HR records to ensure transactions are processed correctly.
• Verify data entered into SuccessFactors Employee Central (EC), SAP, and related systems accurately reflect approved documentation and business requirements.
• Conduct post-transaction quality reviews to validate that system updates processed successfully and accurately populated all impacted fields and downstream systems.
• Reconcile employee data between ServiceNow HR cases, SuccessFactors EC, SAP and other systems to identify and resolve discrepancies.
• Identify, investigate, and resolve data inconsistencies, duplicate records, missing information, incorrect effective dates, and transaction errors.
• Validate workflow outcomes, approval paths, and generated notifications following transaction completion.
• Document data corrections and maintain audit-ready records supporting all employee data changes.
• Escalate data integrity concerns, system defects, and process exceptions to appropriate stakeholders for resolution.

• Support periodic audits, compliance reviews, and quality assurance activities by providing transaction documentation and validation evidence.
• Maintain compliance with established SLAs, policies, procedures, and audit requirements.
• Perform quality reviews and self-audits to ensure data accuracy.
• Escalate discrepancies, missing information, and process exceptions as needed.
• Partner with HR Services, Payroll, Benefits, Talent Acquisition, Managers, and HR COEs.
• Maintain complete HR case documentation and transaction records.
• Support continuous improvement and process standardization initiatives.
• Participate in training, quality reviews, and operational audits.
• Trains lower-level support staff and may provide direction as required.
• Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
• Expected to work in a safe manner in accordance with established operating procedures and practices.
• Other duties as assigned or required.

We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.