Youth Assertive Outreach Worker
Job Description
Number of Positions Available:
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Youth Assertive Outreach Worker
Darwin and Palmerston, Northern Territory
Full-time Permanent
SCHADS Level 4
Walk beside young people as they reclaim safety, hope and possibility.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
Why this role matters
Darwin and Palmerston are home to young people with extraordinary resilience and infinite potential. Many are navigating challenges such as homelessness, disconnection and complex issues long before they reach adulthood. This role exists to meet young people where they are and offer support, consistency and safety. It is for someone who shows up and walks beside them as they move toward independence.
As a Youth Assertive Outreach Worker, you will be a steady and trusted presence for young people aged 14 to 24. You will interact with them in community spaces, on the street and in temporary accommodation. You will help them feel seen, valued and supported as they take steps toward safer and more stable futures.
About the role
This role provides proactive and strengths-based support to young people who are marginalised, disconnected from services or experiencing or at risk of homelessness. You will deliver consistent assertive outreach, case management, advocacy and immediate practical assistance that improves access to housing, health, education, employment and community supports.
The position covers both Darwin and Palmerston, and you will work across these communities as part of your outreach and case management responsibilities.
This is a full-time permanent role within Youth Services and reports to the NT State Manager. Pay is in accordance with SCHADS Level 4.
How you will make an impact
Undertake assertive outreach to respond to the immediate needs of young people
Build culturally appropriate and strengths focused relationships that promote trust and self determination
Provide person centred support aligned with TSA’s Youth Services Model of Care
Develop, implement and review case plans that reflect the goals and needs of young people
Conduct ongoing assessment of safety, risk and wellbeing from first contact through to exit
Support young people to access housing, health, education, employment and community services
Advocate for young people and accompany them to appointments with specialist providers
Use creative and activity-based outreach methods to engage young people and raise awareness of youth issues
Maintain accurate case notes, records and reporting in line with TSA requirements
Identify and escalate risks to ensure the safety of clients, staff and the community
Contribute to continuous improvement, service development and professional learning
What you will bring
Degree qualification in Youth Work, Community Development, Social Work or a related human services or education field
Demonstrated experience supporting young people with complex needs
Strong understanding and experience in trauma informed and culturally responsive practice
Ability to build trust quickly and work effectively with young people in non-traditional settings
Knowledge of youth homelessness, education, youth justice and community service systems
High level communication, relationship building and advocacy skills
Ability to work independently, safely and with sound professional judgement
Commitment to TSA values and inclusive, person-centred practice
Current NT Working with Children’s Check (Ochre Card)
Valid NT Drivers Licence
Valid First Aid Certificate
What we offer
The Salvos offer eligible employees a well-balanced package of meaningful benefits, including:
Salary packaging benefits up to $15,900 tax free and Entertainment Benefit up to $2,650 tax free
Tools of trade including a work vehicle, laptop and mobile phone
Employee Assistance Program with confidential counselling
Financial, retail and lifestyle discounts
Generous paid parental leave for primary carers
Purchased leave options up to eight weeks
Discounted health and fitness programs through Fitness Passport
Up to five days paid leave each year to support a Salvation Army program or activity
A supportive and inclusive culture with passionate and dedicated team members
How to apply
Please submit your application, including a current resume and a brief cover letter outlining your interest in the role.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration