Learning Center Success Specialist
Job Description
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
The Learning Center Success Specialist develops, implements, assesses, and promotes academic support programs designed to improve student retention, academic achievement, and graduation outcomes. This position coordinates Learning Center operations, including tutoring recruitment, training, scheduling, program assessment, academic coaching as well as supplemental disability services and consultation.
The Specialist engages directly with students to identify academic needs, makes targeted referrals, monitors student progress, and designs interventions to support success. This role fosters inclusive and responsive learning environments, collaborates with faculty and campus partners, and uses data-informed strategies to enhance program effectiveness and student engagement.
Key Responsibilities:
- Student success and academic support
- Learning Center coordination and Tutoring Program management
- Program development, evaluation, and data-informed practices
- Academic coaching
- Disability Services support
- Collaboration and campus partnerships with faculty and campus resources to enhance student learning assistance experiences
- Outreach, engagement, and communication of Learning Center programs and initiatives
- Development, implementation, and evaluation of special programs and initiatives aimed at enhancing student academic success
Qualifications
- Master’s degree in higher education, counseling, education, or related field plus 3 years relevant experience.
- Experience with tutoring program coordination, academic support services, and/or student success programming.
- Education, training, and demonstrated knowledge of ADA and Section 504 as related to disability services and accommodations in higher education.
- Familiarity and experience with student development and learning theories as applied to student assistance programs and program development.
- Experience with academic coaching initiatives, including time management, study skills, and learning strategies
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
Master's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None
BACKGROUND CHECKS/CLEARANCES
This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $46,400.00 - $67,300.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.