Front Desk Night Auditor

Responsibilities

• Responsible for making room reservations and checking guests in and out of the Hotel as needed.
• Issues room keys, Pamphlets, discount cards, etc as needed.
• Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
• Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
• Arranges transportation for guests as needed.
• Compute bills, post charges, collects payment and makes change for guests.
• Runs various reports - hand written and computer.
• Maintain the cleanliness and neatness of the front desk and lobby area.
• Must wear a uniform up to property standards and nametag at all times on property.
• Balance all daily reports for the Hotel.
• Post and balance charges in a timely and efficient manner.
• Other duties may be assigned to meet business needs.

• Must have strong computer skills and ability to learn hotel property management system(s).
• Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
• Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
• Basic knowledge of accounting operations
• 18 years or older.

Benefits for full-time Associates: 

• Health / dental / vision / life
• 401k plan with 3% match after one year of employment
• Company-wide discounts on hotel rooms and restaurants

We offer daily pay to all Associates through ZayZoon!!!

An equal-opportunity employer