Sr. Specialist Franchise

Purpose & Overall Relevance for the Organization:

 Drive franchise business performance, productivity and profitability through commercial excellence, data-driven decision making, automation and AI-enables solutions, enabling Account Managers to focus on partner relationship, execution and business growth.

Key Responsibilities: 

• Own franchise commercial excellence initiatives by identifying opportunities across assortment, pricing, markdowns, inventory productivity, sell-out performance and operational execution 
• Increase comp productivity (NS/sqm) to drive franchise channel profitability by optimizing store performance and enhancing commercial execution across the network.
• Leverage data analytics, digital tools and AI-driven insights to identify performance gaps, optimize decision-making, and proactively recommend actions to improve sell-out and operational efficiency.
• Identify, design and implement process improvements and automation initiatives (including AI-enabled solutions) to streamline franchise operations, enhance reporting accuracy, and reduce manual workload across the channel.
• Collaborate cross-functionally (Finance, Operations, HR, Supply Chain, Legal) to ensure alignment of commercial strategies, operational execution, and compliance across the franchise network.
• Support Account Managers with fact-based insights, benchmarking and commercial recommendations to strengthen franchisee discussions and improve business outcomes.
• Experience leveraging AI tools (Copilot, analytics platforms) to improve business outcomes is a plus.

Knowledge Skills and Abilities:

• University degree or equivalent education required
• Broad and deep theoretical understanding of commercial areas
• Minimum 2 years’ experience in job or job function similar
• Expertise in PowerBI and data visualization is a must
• Deep understanding of commercial KPIs (Sell-in, sell-out, productivity, etc.)
• Plus: PowerAutomate, Copilot, Databricks

Requisite Education and Experience / Minimum Qualifications:

• 2 Years’ experience