Patient Navigator Business Analyst
Job Description
Cottage Health seeks a Patient Navigator Business Analyst for their CH Patient Access department responsible for performing a variety of analytical, administrative, organizational and reporting tasks and duties. Collects, analyses and mines data; creates and prepares regular utilization reports to monitor performance and will identify opportunities and participate in process improvement projects aimed at improving patient service and resource utilization. Major responsibilities include:
- Key collaborator, working closely with department managers, clinic managers, directors and business partners to execute tasks and deliver on key deliverables according to timelines.
- Provides analysis of contact center and financial operations, productivity reporting and operating budget review to provide support for leadership.
QUALIFICATIONS:
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
Education:
- Preferred: Associate's Degree or equivalent education/experience.
Technical Requirements:
- Minimum: Intermediate MS Word, Outlook, Excel Skills, PowerPoint 35 wpm keyboard/typing speed.
- Preferred: Electronic Health Record System, MS Office.
Years of Related Work Experience:
- Minimum: Two (2) years of experience in an analytical role.