
Internal Communications Lead
Job Description
Description
Your Role:
We are seeking a strategic and hands-on Internal Communications Lead to shape how we communicate, connect, and align across AVID.
Key Responsibilities:
- Develop and execute a comprehensive internal communications strategy aligned with AVID’s business priorities and culture
- Define communication frameworks, channels, and cadences that ensure clarity and consistency across the organization
- Establish standards for tone, voice, and messaging
- Partner with the CEO, ELT, and senior leaders to craft clear, compelling communications (e.g., town halls, organizational updates, change announcements, intranet)
- Support leaders in communicating with authenticity, clarity, and consistency
- Translate strategy and complex topics into accessible, engaging messages
- Lead communication efforts for key initiatives such as organizational changes, policy updates, and transformation projects
- Ensure messaging supports transparency, trust, and psychological safety
- Create structured communication plans for major initiatives
- Reinforce AVID’s culture and agreed-upon principles through storytelling and communication
- Support moments that shape employee experience (e.g., onboarding, offsites, key milestones)
- Partner with People, Legal, and leadership teams to ensure communications are aligned, inclusive, and thoughtful
- Oversee and optimize internal communication channels (e.g., town halls, intranet, email, leadership cascades)
- Create high-quality content including announcements, FAQs, leadership talking points, and narratives
- Ensure the right message reaches the right audience at the right time
- Define and track metrics to measure communication effectiveness and engagement
- Gather employee feedback and continuously improve communication approaches
- Bring data-driven insights to leadership on what is working and where to improve
- Bachelor’s degree in Communications, Business, HR, or related field
- 8+ years of experience in internal communications or corporate communications
- Experience working in a dynamic, fast-paced organization (GMP or regulated environment is a plus)
- Exceptional writing and storytelling skills
- Proven experience supporting executive communications
- Strong project management and stakeholder management capabilities
- Clarity: Ability to simplify complex ideas into clear, actionable messaging
- Credibility: Builds trust with senior leaders and employees
- Strategic Thinking: Connects communications to business outcomes
- Execution Excellence: Delivers high-quality work with speed and precision
- Emotional Intelligence: Understands tone, timing, and audience impact
- Adaptability: Navigates change and ambiguity effectively
- You have a "bring it on!" team player approach and an unshakable positive attitude, always ready to tackle anything that comes your way.
- Your written and verbal skills are out of this world, and you communicate with clarity and confidence.
- You have exceptional multitasking skills and an unparalleled attention to detail that ensure the smooth running of everything.
- You are a master at building relationships, capable of establishing connections with anyone, be it team members, clients, vendors, or suppliers.
In this dynamic role, expect a blend of regular activities like sitting, standing, and walking, with occasional physically engaging tasks such as lifting objects up to 25 pounds. The work environment might expose you to electrical shocks, toxic chemicals, vibrations, or loud noise levels occasionally. However, reasonable accommodations are available to enable individuals with different abilities to perform effectively, ensuring a supportive and adaptable work setting. Your visual acuity, including close, distance, and color vision, will be essential in navigating through the diverse day-to-day demands of this position.