Credit Manager - Paygo Phones, Nigeria

Department: Corporate Risk

Employment Type: Permanent - Full Time

Location: Nigeria

Reporting To: Global Phone Credit Manager

Description

What you would be expected to do

• Review existing policies and their impact on portfolio management and recommend adjustments or updates based on the market trends or field findings.
•  Ensure Optimization of Portfolio segmentation is achieved by assigning accounts from different buckets to specific users and propose segmentation changes where necessary.
• Pilot Management: Ensure pilots in the field are well managed and tracked to meet the set success metrics by engaging the relevant stakeholders
• Fraud management: Ensure investigations into reported fraud cases are done in a timely manner and cases closed within SLA.
• Reporting & Documentation: Prepare comprehensive field reports including data collation, process documentation, and operational insights. Ensure timely and accurate reporting of risk indicators and portfolio performance metrics.
• Perform industry research, evaluate information collected and propose changes that will improve the drive of Sun King from both sales and collections.

You might be a strong candidate if you have

• Bachelor’s Degree or Higher National Diploma in finance, Risk Management or a related business field, over 8 years related experience preferably in the Audit/Risk/Credit department with at least 3 years in a supervisory role.
• Relevant certification in Credit Management or Data Interpretation /Statistics/Data/Computer Science is an added advantage.
• Significant knowledge of data collection, field surveys.
• Excellent planning, organisational and critical thinking skills with strong attention to detail.
• Clear thinking/problem solving ability. Ability to spearhead/manage projects/process improvement within operations and drive positive change, being able to break down complex issues into simpler steps and resolve them.
• Excellent presentation and communication skills, both verbal and written expression.
• Team work skills and stakeholder management: Ability to engage effectively with key stakeholders, working collectively to ensure sound business outcome.
• Outstanding planning and organizational skills.
• Ability to work solely with minimum supervision.
• Willingness to spend 70% of the time in the field.

What Sun King Offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.