Ophthalmic Technician

The Ophthalmic Technologist is responsible for providing collaborative medical support to the ophthalmology providers . Essential Job Functions • Performs and supervises the performance of a wide range of diagnostic tests and studies pertaining to the eye, to include but not limited to: visual acuity testing, tonometry, slit lamp evaluations, fundus and fluorescein angiography, A-scans, HRT and Humphrey and Goldmann visual fields. • Receives and prepares patient for the physician visit. Receives and records patient histories and communicates treatments, modalities and other health education to physicians, patients, and staff. • Maintains eye equipment and sterile environments. • Sets up rooms and assists ophthalmology surgeons with clinical surgical procedures and in the operating room. • Answer multi-line departmental telephones and triages calls. Provides instructions to patients based on developed protocols. Triages calls to appropriate provider and/or department. • Schedule’s appointments, surgeries, and procedures. • Orders supplies and maintains adequate inventory. Coordinate’s billing and return merchandise documentation/records. • Documents and records information in the medical record according to established procedures and completes forms as required. • Utilizes performance improvement principles to assess and improve quality. • Identifies need and sets goals for own growth and development; meets all mandatory organizational and departmental requirements. • Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance. Knowledge, Skills, and Abilities • Billings Clinic policy and procedures, both organizational and departmental • Billings Clinic Code of Business Conduct • Billings Clinic Corporate Compliance Program • Customer service techniques and Personal Service Excellence (PSE) skills • Personal computers, hardware and software • HIPAA and confidentiality requirements • Medical terminology • Ophthalmic drug actions and side effects • Ophthalmic assessment techniques including normalities and abnormalities • Sterile field • Professional communication skills, both verbal and written • Basic and advanced ophthalmic diagnostic testing and studies • Assessing medical ophthalmic status of patients • Developing and implementing educational programs, and provide follow-up ophthalmic health care programs • Maintaining sterile field • Incorporate population specific needs into all aspects of communication and patient care; scope of services provided will encompass age groups ranging from infant through geriatric • Communicate clearly and effectively, both verbal and written • Establish and maintain collaborative relationships • Operate required medical equipment • React calmly and professionally when dealing with difficult or emergent situations • Understanding of wide variety of technical equipment • Anticipation of schedule flow and provider needs in the care of the patient • Work under the direction and supervision of the ophthalmologists and optometrists