In Room Dining Supervisor

**All applicants must already have the full right to work in the UK, no sponsorship will be provided for this position About Us At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories. Why Join Our Team? With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests. We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month. Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access. Our benefits don’t end there, in your spare time, we also offer superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself. A career at Old Course Hotel, what’s not to love? *All benefits subject to availability About the Role We are looking for a Supervisor to join our In-Room Dining team at The Old Course Hotel. The In Room Dining team strive to provide great food and high levels of service to our guests who choose to dine in their room. As Supervisor, you will support your team to deliver fast, friendly and reliable service by leading from the front, coaching your team and helping to create a positive and inclusive workplace. This role is ideal for someone with recent supervisory experience in hospitality, or a strong fine dining background who is ready to take the next step into a supervisory position. In this role you will: Oversee day-to-day operations, including opening/closing procedures Prepare the amenity list for the guests arriving that day Ensure POS accuracy and cash handling procedures are followed Assist the Manager with sales tracking, reporting, and cost control Maintain exceptional cleanliness throughout the service. Ensure service rituals, grooming standards and guest interactions consistently align with brand guidelines Supervise team members during shifts, ensuring roles are clearly executed Assist with onboarding and on-the-job coaching of new team members to ensure service standards are met