Senior Director, New Payments Product Development

What is the opportunity?

The Senior Director, New Payments Product Development leads the team responsible for developing the bank’s next generation digital payment products. This includes emerging product areas such as Open Banking, Agentic Commerce, tokenized money, etc. The role is hands-on: the Senior Director leads a small team of product professionals, partners with Lines of Business as the primary customers of the products being developed and works directly with Technology & Operations to build and deliver.

The ideal candidate combines digital product leadership with ability to operate effectively across a complex, multi-disciplinary, matrixed organization. The role reports to the VP, Payments Strategy and New Product Development.

What will you do?

• Lead the end-to-end development of new digital payment products — from discovery and definition through delivery and launch — across a portfolio of emerging product areas.

• Build, lead, and develop a small team of product owners and analysts; set standards for product discipline, prioritization, and execution.

• Work directly with Technology & Operations to translate product requirements into delivered capabilities; manage the product side of the delivery relationship.

• Operate across Lines of Business, Legal, Risk, Compliance, and external partners to bring products to market in a regulated environment.

• Contribute to and execute against the new-products roadmap; provide clear status, risks, and trade-offs to the VP and senior stakeholders.

• Engage Lines of Business as primary customers, ensuring products are grounded in real client and business needs.

What do you need to succeed?

Must have:

• 8+ years in digital product management, including 3+ years at a senior/lead level with full P&L/KPI accountability for a product line and proven track record of scaling live products post-launch, with quantified outcomes (e.g., adoption, revenue, retention)

• 2+ years directly managing product managers, including hiring, performance management, and developing junior PMs into senior roles.

• Experience setting product vision/roadmaps for multi-person teams, holding them accountable to outcomes, not just output.

• Effective communication skills with ability to seamlessly shift between executive-level narratives and detailed working sessions and experience crafting compelling product stories to secure investments.

• Strong customer and data orientation with deep curiosity and experience leveraging both qualitative insights and quantitative data to inform decision-making.

• Demonstrated comfort with ambiguity, ability to connect product decisions to business/customer value, and capability to influence without authority.

Nice to have:

• RBC experience (e.g., Digital, Payments P&Ls)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills

Communication, Decision Making, Digital Products, Product Management, Product Roadmap

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-06-222026-06-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.