Mediation Organiser

Mediation Organiser

Clerk Grade 3/4

• Help families resolve disputes without going to court.
• Salary range $84,659 - $92,701 pa (plus superannuation and leave loading)
• Full-time temporary up to 30 June 2027 (with possibility of extension or ongoing conversion)
• Convenient location at Sydney Haymarket

About Legal Aid NSW

We stand beside people when they need it most.

At Legal Aid NSW, fairness isn’t just a legal principle, it shapes everything we do - our culture, our services, our workplace and our decisions.

Since 1979, Legal Aid NSW has provided legal advice, support and representation in criminal, family and civil law, helping people across NSW navigate hardship and complex legal issues. Our work is challenging, but deeply meaningful.

In partnerships with LawAccess NSW, Community Legal Centres and the Aboriginal Legal Service NSW/ACT, we are located throughout the state including our Central Sydney office, 25 regional offices, and satellite and outreach offices.

About the Role

In this role, you’ll coordinate mediations across family law matters, including children’s, property, and care and protection cases, while promoting mediation as an effective way to resolve disputes. You’ll manage a high volume of work independently, stay organised, and communicate clearly with clients and solicitors in a fast-paced and sometimes challenging environment.

About You

• Experience in family law or mediation administration is an advantage
• Bring a calm, organised approach to work, even in high‑pressure environments
• Confidently manage a high volume of tasks while balancing competing priorities and deadlines
• Communicate clearly, sensitively, and professionally with a wide range of people
• Work effectively with individuals experiencing challenging or stressful circumstances
• Use sound judgement to assess situations and solve problems
• Navigate complex information, including legal documents, with accuracy and confidence
• Proactive and take ownership of tasks, following through to completion
• Adapt quickly when priorities shift or new demands arise
• Comfortable using technology and systems to manage information accurately
• Value collaboration and contribute positively to team outcomes
• Strong technical skills and the ability to learn new systems quickly

You Belong Here

Here, every role has purpose.

Whether you’re delivering frontline legal services or strengthening our organisation from behind the scenes, you’ll help create fairer outcomes for the people across NSW.

We’re building a workplace where every culture, identity, ability and voice are included and valued. We welcome Aboriginal and Torres Strait Islander peoples, people with visible and invisible disability, culturally diverse communities, and LGBTQI+ communities so you can connect and flourish at every stage of career.

You will be part of a diverse and inclusive organisation, working alongside like-minded and values driven people dedicated to justice, community impact, and delivering exceptional support and service through cross collaboration.

Benefits of working at Legal Aid NSW

As an employee of Legal Aid NSW, you will have access to and enjoy a variety of support and benefits so you can thrive professionally and personally. You’ll love our:

Flexible Working - we are a Flex Ready certified and Carers and Employers accredited organisation. We are leading the way in offering a variety of flexible working options to uniquely support your unique work life balance.

Professional Growth – as the largest law firm in NSW we offer a variety of opportunities to enhance your career at every stage, through regional graduate programs, Practical Legal Training and work placements, mentoring, training, and secondment opportunities.

Work Health, Safety and Wellbeing – with dedicated programs, training, resources, and respectful work practices, our Wellbeing Framework ensures your physical, mental and psychosocial wellbeing matters, so you feel supported, safe and holistically well.

Essential Requirements

• Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing roles) or a valid visa to work in Australia (for temporary roles)
• Undertake relevant pre-employment checks such as Criminal Record Check, and Conduct Service Check

Download the Role Description to explore the role in-depth.

We may use this recruitment to create a Talent Pool for similar ongoing or temporary vacancies we have over the next 18 months.

Apply Now!

Closing Date: Monday 15 June 2026 at 11.59pm

Your application is your chance to show why you’re a strong match for this role.

Please provide:

• A current resume (up to 5 pages)
• A cover letter (up to 2 pages) addressing two target questions:

Targeted Question 1:  Describe your experience working with people enduring hardship and from different backgrounds and cultures.

Targeted Question 2: Give an example of how you managed multiple tasks in a busy environment. How did you make sure your work was on time, accurate, and efficient?

You must clearly label your responses to each Target Question, for example, by using headings such as Target Question 1 and Target Question 2. Cover Letters that do not clearly label responses may be considered as not having addressed the Target Questions.    

We’re here to help

Legal Aid NSW is committed to a recruitment process that is inclusive and barrier free.

For accessibility support or recruitment adjustments, please contact Recruitment Officer Paige Gill, [email protected] or (02) 9219 5522.

For information on Recruitment and Workplace Adjustments, visit Adjustments for individual needs | I Work for NSW.

For more information about the recruitment process and working at Legal Aid NSW view our Candidate Information Pack.

For role specific enquiries, contact Team Leader, Family Dispute Resolution Kathryn Chellan at [email protected] or (02) 9072 2381.

For recruitment enquiries, contact the Talent Acquisition Team on 02 9134 9347 or via [email protected].

Aboriginal candidates are encouraged to connect with the Legal Aid NSW Aboriginal Services Branch for a yarn.

For guidance on preparing for interviews , explore the NSW Public Sector’s interactive Capability Application Tool.

Connect with us on LinkedIn, Facebook and Instagram.

We look forward to receiving your application!