Associate Vice Chancellor, Student Financial Services
Job Description
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Closing Date:
Type of Position:
Management - Operations
Workstudy Position:
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas GranthamAs an employer, the University of Arkansas Grantham offers a remote work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 - 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you need assistance with the application process, or if you are a person with a disability who would like to request a reasonable accommodation related to the application process, please contact the Department of Human Resources at [email protected].
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Department:
Registrar
Department's Website:
Summary of Job Duties:
The University of Arkansas Grantham is looking for a REMOTE Associate Vice Chancellor, Student Financial Services in the following states: AL, AR, AZ, DE, FL, GA, KS, IA, ID, IN, KY, LA, MD, MI, MO, MS, NC, NE, NJ, OH, OK, SC, TN, TX, UT, VA, VT, WI and WY.Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
POSITION DESCRIPTION:
This position oversees Student Financial Services, which includes Financial Aid and Student Accounts. The Associate Vice Chancellor, Student Financial Services is charged with the oversight of the Financial Aid and Student Accounts departments to ensure support of students throughout the funding process. This is a supervisory role.
KEY JOB RESPONSIBILITIES:
30% Operational Management
● Establish and oversee Student Financial Services protocols within the university
● Ensure the expeditious processing of student funding for UA Grantham students in a legally compliant and ethical manner
● Ensure accuracy and integrity of the student accounts receivable portfolio
● Monitor & maintain electronic data entry, retrieval & reconciliations
● Other duties as assigned
20% People Management
● Define team priorities, deliverables, timelines, and performance standards
● Ensure direct reports have well-defined responsibilities, documented procedures, and required resources
● Manage performance using metrics, clear expectations, and standardized policy application
● Provide training, tools, and clear processes while monitoring progress and adjusting resources as needed
25% Internal Control and Compliance
● Oversee the administration of all student funding programs, including compliance audits/reviews
● Ensure compliance with federal, state, and accrediting agency regulations, as well as institutional policies pertaining to student enrollment, Federal Student Aid, Veterans Administration and Department of Defense eligibility
20% Stakeholder Engagement
● Coordinate with the Controller to ensure proper disbursements and reconciliation of funds to students
● Collaborate effectively with other members of the university
● Maintain relationships and interact with outside agencies
5% Continuous Learning and Development
● Continuously update skills and knowledge through required training
● Seek feedback and opportunities for growth to enhance expertise and effectiveness
Qualifications:
EDUCATION:
- Bachelor’s degree required; Master’s degree preferred
WORK EXPERIENCE:
- 5+ years of supervisory experience in student funding-related area required
- Experience managing one or more Financial Aid programs within a four-year institution preferred
- Experience managing a team in a remote environment preferred
SKILLS:
- Thorough knowledge of Title IV regulations required
- Experience with Student Information System (SIS) configuration is preferred
- Experience with public institution operations is preferred
- Experience with borrower based (vs. term based) systems is preferred
- Experience with refund issues
- Hands on knowledge of crossover awarding
- Ability to interact with all levels of individuals involved in student funding process
- Ability to train staff
- Computer skills, including Microsoft Office Suite, required
- Research skills required
- Excellent verbal and written communication skills.
- Language Skills: Able to read, analyze, and interpret common journals and legal documents. Able to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Able to effectively present information to executive management, faculty, staff, and/or students.
- Mathematical Skill: Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Reasoning Ability: Able to define problems, collect data, establish facts, and draw valid conclusions. Ability to present facts to faculty for departmental response. Able to deal with a variety of information presented in oral or written formats. Able to deal with non-verbal behavior in assisting with problem resolution.
- Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently required to use hand to finger, handle, or feel (including the use of computer keyboards) and talk or hear (including the use of a telephone and computer).
- Occasionally required to walk, stand, and make presentations
- This position may involve sitting at a desk for extended periods of time
- Specific vision abilities include close vision and distance vision
University of Arkansas Grantham will seek to reasonably accommodate qualified individuals with a disability. Such reasonable accommodation may take the form of making existing facilities readily accessible to or usable by individuals with a disability, restructuring jobs, modifying schedules, acquiring, or modifying equipment, adjusting training materials, adjusting employment policies, and the like.
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.