Senior Director, Integrated Facilities Management
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Title: Senior Director, Integrated Facilities Management
What this job involves:
This role oversees all Engineering Services and Integrated Facilities Management operations across JLL's Southeast region (Florida, Georgia, Alabama) for a large global client. You'll be responsible for driving seamless service delivery, maintaining high client satisfaction through quarterly KPIs, fostering a one-team mentality across Engineering and IFM Operations, and ensuring integration with other service lines to deliver cohesive OneJLL solutions. This position requires exceptional leadership, relationship building, and the ability to drive energy savings and operational excellence while being available for after-hours facility emergencies.
Your day-to-day tasks will include:
- Provide outstanding, proactive support to clients and maintain high satisfaction 24/7 365
- Serve as single point of contact with full accountability for Southeast Engineering and Facility Management account issues and escalations
- Manage all aspects of Engineering Services and Facilities systems including Asset Management, Operations, Vendor performance, Safety, and Reporting
- Facilitate integration with other account service lines including Project Management, Market Planning, Occupancy Planning, Transactions, and COE platforms
- Drive superior performance through excellent people management, coaching teams toward proactive, value-add advisory partnerships
- Interface and develop relationships with peers across regions and functions to ensure consistent delivery of global initiatives
- Implement and maintain quality assurance programs to ensure client satisfaction and continuous improvement
- Drive energy savings and accurate energy data through PEERs, leveraging site teams
- Ensure comprehensive compliance with Safe Work practices, especially regarding energized work, working at heights, and confined spaces
Desired experience and technical skills:
- Proven track record managing diverse teams remotely and identifying and developing top talent
- Outstanding interpersonal and relationship building skills with ability to build strong client trust and confidence
- Working knowledge of leasing, facilities, operations, engineering, construction, and technology infrastructure
- Experience implementing quality assurance and continuous improvement programs
- Excellent analytical skills in both financial analysis and strategic planning
- Strong ability to interpret and communicate business intelligence and data analytics
- Experience managing multiple projects simultaneously across wide geographic areas
- Public speaking acumen with ability to engage large groups effectively
- Ability to communicate complex ideas concisely and without personal bias
Requirements:
Required:
- Bachelor's Degree from an accredited institution in Accounting, Business, Architecture, Real Estate, Engineering, or Construction Management
- Advanced computer skills (MS Office Suite: Excel, Word, PowerPoint, Outlook)
- Must reside in Florida
- Willingness to travel throughout FL, GA, and AL
- Availability after-hours and weekends to address facility emergencies
Preferred:
- Demonstrable track record in sales
- Experience across a wide variety of real estate projects
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
145,000.00 – 170,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote –Deerfield Beach, FL, Jacksonville, FLIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Accepting applications on an ongoing basis until candidate identified.