IT Business Analyst -(EDMS)

The IT Business Analyst role is to support the Business Applications team in the planning, design, development, and support of efficient business systems within core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. This is a critical role in supporting the implementation, optimization of the deployed EDMS solution, and supporting the solution within the Company. This position is responsible for ensuring the system supports document control, compliance, and collaboration across geographically dispersed business units and teams while aligning with global operational objectives and delivering measurable value across the organization. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and foster a culture of continuous learning, ensuring teams are equipped to maximize the value of the IT system investments.

Health and Safety:
• Having the authority and responsibility to maintain a safe and efficient working environment
• Following Company health and safety standards and reporting any unsafe acts or conditions
 

Strategy and Planning:
• Maintain the roadmap for the EDMS, ensuring alignment with global business strategies, regional business goals and industry-specific requirements.
• Work with Solution Owner and participate in defining the vision for an EDMS to support Redpath businesses
• Coordinate input from regional system administrators to ensure the functionality of the EDMS solution remains relevant to the businesses.
• Prioritize system features and enhancements to support effective document control, regulatory compliance, and efficient workflows in corporate and field operations.
• Advocate for the adoption and consistent usage of the EDMS across regions to enhance operational efficiency and reduce risks.
• Set and continually manage project expectations with team members and other stakeholders.
• Meet with decision makers, system owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
• Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
 

Operations Management:
• Collaborate with engineering, operations, commercial, safety, compliance, and IT teams to ensure the EDMS meets business and functional requirements.
• Engage with regional teams to gather feedback and address unique challenges, ensuring the solution is relevant and effective in diverse operational contexts.
• Work with vendors and third-party providers to manage system updates, integrations, and support services.
• Engage with regional teams to do system and master data compliance audits
• Monitor and analyze the EDMS’s performance ensuring secure storage, version control, and accessibility.
• Establish and track key performance indicators (KPIs) such as user adoption rates, review cycle times and compliance metrics.
IT Business Analyst, EDMS | Date of Description: 10 Feb 2025 | Updated 08 May 2026 | Page 2 of 3
• Identify opportunities to streamline workflows and enhance user experience based on performance data and stakeholder feedback.
• Support the deployment and regional implementation of the EDMS, ensuring seamless integration with other identified systems (e.g., ERP, LMS, InEight, etc.)
• Support the development of training programs for users at all levels, including project managers, field engineers, miners, office staff, and document controllers.
• Support the training of regional administrators, as well as assessment of new features during each cloud-based upgrade cycle.
• Address challenges such as managing large-scale document migrations, ensuring data security, and enabling offline access in remote locations.
• Prepare and deliver reports, recommendations, or alternatives to enhance solutions that address existing and potential trouble areas in systems across the organization, proposing solutions that are feasible and scalable
• Prepare status reports where required
• Perform in-depth tests for modified and new system
• Work with and assist project teams on implementation or upgrades of new and existing business solutions
• Follow proper change management processes when performing any changes to solutions
• Other duties as required to support the IT Business Applications team

Education
Required: College diploma or university degree in the field of business administration, computer science, or management information systems and 5 years related work experience.
Work Experience:
• Required: 3+ years’ experience in deployment and support of software systems implementations within a global environment (cloud, hosted and on-premise platforms)
 

Knowledge Required
• Hands‑on experience with test automation frameworks (e.g. REST/API automation)
• Solid experience with defect tracking and test management tools (e.g., Jira, Azure DevOps, TestRail, Octane)
• Excellent analytical, communication, and stakeholder management skills
• Oracle Fusion Knowledge (technical, ERP, HCM) including basic functional knowledge of related modules (GL, AR, AP, PPM, SCM, OTL, Core HR, Talent, Recruitment, Absence)
• Knowledge and hands on experience in applications such as Oracle Fusion, Hyperion Financial Management, Oracle EPM, InEight Cloud, SharePoint, Intelex Safety, E-Front LMS, PowerBi, Big Data applications is beneficial to this role.
• Stay informed about advancements in EDMS technology, industry best practices, and regulatory changes impacting document management in mining and construction.
• Demonstrated project management skills; Business Analysis and Project Management Fundamentals training or PMP designation considered an asset
 

Personal Attributes
• Fluent English language skills.
• Excellent understanding of the organization’s goals and objectives.
• Flexible and adaptable in learning new technologies and solutions.
• Excellent analytical, mathematical, and creative problem-solving skills.
• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills. Logical and efficient.
• Keen attention to detail.
• Ability to conduct research into systems issues and products as required.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.