Job Description
POSITION SUMMARY
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
LANGUAGE & WORK AUTHORIZATION
- A good command of French and English is essential.
- Luxembourgish and/or German would be considered an asset.
- Applicants must be legally authorized to work in Luxembourg at the time of application.
COMPENSATION
- Salary range: non-qualified minimum wage. Final offer will depend on experience, qualifications and internal equity.
WHAT WE OFFER
Join Our Team and Enjoy Exceptional Perks
At Marriott International, we believe in taking care of our associates so they can take care of our guests. When you join our global family, you will benefit from a supportive environment designed to help you grow and thrive.
- Explore Rates: Discover the world with your loved ones through special discounted rates at Marriott hotels worldwide.
- Lunch support on working days: Designed to make your daily routine more convenient and enjoyable.
- Development Opportunities: We are committed to your growth through professional development, training and international career opportunities.
- Diverse and Inclusive Culture: Join a team that values diversity, inclusion and collaboration in an international environment.
- TakeCare Program: Our TakeCare initiatives support well-being, community and personal growth, in line with Marriott’s people-first culture.
Discover why Marriott International and Luxembourg Marriott Hotel Alfa can be the right place to build your career.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.