Business Analyst - Information Solutions

      SUMMARY Responsible for reporting, requirements development, and process improvement. Creating, managing, and optimizing both internal and external reports, transitioning manual Excel processes to PowerBI using advanced computation and automation tools, and developing requirements for enhancements across all SES software platforms. Contribute to improving the software development life cycle (SDLC) and related processes.  You may have a particular focus on either reporting or requirements development, depending on business needs. Additionally, supporting PowerBI dashboard development, engaging in ad hoc and recurring analyses and act as a liaison for process improvement initiatives across various departments. ESSENTIAL DUTIES AND RESPONSIBILITIES  Overhaul, create, manage, and streamline carrier bordereaux reports.   Track and report relevant KPIs, including on-time delivery metrics, streamlined reports, and reduced report corrections.   Collaborate with stakeholders to gather reporting requirements and define clear deliverable expectations.   Create and maintain documentation for all recurring reports.   Generate recurring and ad hoc carrier reports, ensuring accuracy and timeliness.   Review and address PowerBI dashboard requests, collaborating with stakeholders.   Build new PowerBI dashboards with standardized formatting and clear, concise data visualizations.   Process stakeholder requests for software developments.   Conduct thorough analysis of business processes to identify opportunities for optimization and improvement.   Collaborate with stakeholders to gather and document business requirements for new projects or system enhancements.   Maintain detailed documentation, including business requirements, functional specifications, and process diagrams.   Assist in documenting and analyzing existing processes, creating flowcharts to visualize workflows, and providing recommendations for efficiency improvements.   Work closely with cross-functional teams to translate business requirements into technical solutions aligned with organizational goals.   Assist in testing and validating new systems or enhancements, providing ongoing troubleshooting assistance to end-users.   Develop foundational knowledge of business analysis, tools, and processes.   Build familiarity with company operations and customer needs, focusing on learning company tools and processes.   Solve routine tasks with clear instructions while seeking guidance for more complex issues.   Operate under close supervision with clear guidance from senior team members.   Make limited decisions while focusing on developing an understanding of company processes and tools.   Seek mentorship from senior team members to build expertise in business analysis. QUALIFICATIONS EDUCATION / EXPERIENCE Bachelor's Degree or equivalent combination of education and experience   One (1) or more years in business analysis or a related field   Experience with data visualization tools (e.g., Tableau, Power BI) SKILLSProficiency in Microsoft Office suite, particularly Excel and PowerPoint.   Knowledge of SQL server is desired.   Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.   Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.   Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.   Knowledge of insurance industry practices and regulations is desirable but not required. #LI-JP1   #LI-REMOTE