HR Learning Management Intern (Campus)

About this Position Fully integrated, highly networked: As a Henkel Intern, you will gain practical experience and exposure to collaborate with industry experts for an international leader that defines the future of tomorrow’s market. Starting on your very first day, you will be integrated into your team, and you’d find out what it means to work as a full-fledged team member, through daily tasks that support the business and special projects that allow you to add value to your organization. Meanwhile you can rely on continuous support by members of the HR department and your mentor/ supervisor, who is an experienced member of your department. You can make use of this opportunity to utilize your talents, exhibit diversity and professionalism, and ultimately, make a difference. What you´ll do Dispatch and manage tickets for Campus teams, ensuring timely and accurate handling using CRM systems Update and maintain training files, templates, desktop procedures, and contact databases in Excel and Word Organize and assign emails within the group mailbox to ensure prompt action and proper tracking Handle Campus tickets and support system processes, including session creation, course uploads, and curriculum management Assist in monitoring and improving process efficiency by supporting or initiating continuous improvement projects Perform administrative tasks related to learning operations with high attention to detail and timeliness Collaborate with team members through job shadowing and guided training to build technical and operational proficiency