Implementation Services Specialist

Company:

Marsh

Description:

We are seeking a talented individual to join our implementation team at Marsh Risk. This role will be based in Bogotá, Colombia. This is a hybrid role that has a requirement of working at least three days a week in the office.

An Implementation Services specialist bridges the technical gap between the client’s needs and the company’s solutions. They are responsible for the smooth transition of clients' data and processes onto the company’s platform/s. An Implementation Services Specialist is an established, independent individual contributor, whose work has a direct impact on the team's outcomes.

We will count on you to:

• Effectively communicate with team members, internal and external customers relating project status, delivery dates and project risks in a professional manner.
• Delegate tasks and make team members accountable for their work assignments.
• Provide Coordination support to key project manager by managing day to day activities for team members.
• Identify and resolve issues and problems that will affect accuracy of the technical specification.
• Manage modifications based on specific client needs.
• Ensure technical specifications include testing, documentation and instructions

What you need to have: 

• Bachelor’s degree required in Business administration, engineering, economics, etc.
• 3 years’ experience in similar roles.
• Spanish and English at least at advanced level 

What makes you stand out?

• Business acumen and systemic thinking (connect the dots)
• Dynamism and proactivity
• Highly driven, confident, resilient, positive and motivated individual.
• Growth mindset.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.