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Job Description
CDM Smith is seeking Field Team Leads for our canvassing staff. The Field Team Lead will oversee and coordinate daily field operations for teams conducting service line identification and documentation as part of the Lead Service Line Replacement Program in Pennsylvania. This role requires strong leadership, organizational, and communication skills to ensure accurate data collection, effective homeowner engagement, and compliance with safety and program requirements. As one of the world's top firms, we provide cutting-edge, creative solutions that help conquer the challenge of lead in drinking water.
This is a full-time, temporary project-based position requiring travel within the state of Pennsylvania.
As a Field Team Lead, you will:
• Lead, supervise, and mentor a team of field representatives performing neighborhood canvassing, inspections, and data collection.
• Develop daily and weekly schedules to assign field teams to targeted neighborhoods and ensure timely project completion.
• Provide on-site support and guidance to field staff, resolving issues and escalating concerns to project leadership as needed.
• Conduct quality checks on field data, photographs, and reports to ensure accuracy, completeness, and compliance with program standards.
• Serve as a primary point of contact between field teams and project leadership to provide updates, address concerns, and maintain strong community relations.
• Assist with homeowner communications, including explaining the inspection process, answering questions, and documenting feedback.
• Research and review TAP Cards and other relevant records to support material identification efforts.
• Ensure proper documentation, including photographs of exterior property markers (house number) and interior service line materials.
• Support the preparation of reports summarizing inspection results and team progress.
• Monitor adherence to safety guidelines, permits, and regulatory requirements, modeling best practices for field staff.
• Coordinate logistics, equipment needs, and field technology (tablets, smartphones, and computers) for assigned teams.
• Perform inspections and data collection as needed to support team workloads or fill gaps.
• Perform other duties as assigned to support project success.
#LI-LP2
This is a full-time, temporary project-based position requiring travel within the state of Pennsylvania.
As a Field Team Lead, you will:
• Lead, supervise, and mentor a team of field representatives performing neighborhood canvassing, inspections, and data collection.
• Develop daily and weekly schedules to assign field teams to targeted neighborhoods and ensure timely project completion.
• Provide on-site support and guidance to field staff, resolving issues and escalating concerns to project leadership as needed.
• Conduct quality checks on field data, photographs, and reports to ensure accuracy, completeness, and compliance with program standards.
• Serve as a primary point of contact between field teams and project leadership to provide updates, address concerns, and maintain strong community relations.
• Assist with homeowner communications, including explaining the inspection process, answering questions, and documenting feedback.
• Research and review TAP Cards and other relevant records to support material identification efforts.
• Ensure proper documentation, including photographs of exterior property markers (house number) and interior service line materials.
• Support the preparation of reports summarizing inspection results and team progress.
• Monitor adherence to safety guidelines, permits, and regulatory requirements, modeling best practices for field staff.
• Coordinate logistics, equipment needs, and field technology (tablets, smartphones, and computers) for assigned teams.
• Perform inspections and data collection as needed to support team workloads or fill gaps.
• Perform other duties as assigned to support project success.
#LI-LP2