Revenue Administrator

As infrastructure critical to the region’s growth and prosperity, Nashville International Airport ® (BNA®) is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. The State of Tennessee’s 2025 Economic Impact Study reports that in 2024 alone, BNA generated $13.8 billion in total economic impact, supported 80,000 jobs and contributed to $2.1 billion in federal, state and local taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, X: @Fly_Nashville and Instagram: @FlyNashville. Learn more about New Horizon, our $3 billion growth and expansion plan for the airport, at BNANewHorizon.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities/Drug Free Workplace.

 Hiring Process:

• Apply online
• Interview
• Offer
• Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen, credit check, and breath alcohol test
• Onboarding

 Benefits: 

• Deferred compensation plans
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Health Screenings
• Paid Holidays
• Annual/Bereavement/Military Leave

Accepting Applications for 10 days

Hourly Pay Range:  $27.88 - $47.98

*Final pay offer will be based on relevant skills and experience to the position.

Job Summary: The Concessions Administrator is responsible for developing, administering and monitoring MNAA concession, ground transportation, and parking contracts and operations to ensure contract compliance and MNAA business objectives and policies are achieved. 

Essential Responsibilities:

• Administers MNAA concession contracts, ground transportation permits, parking management agreement and management policies to ensure compliance.
• Analyzes, develops, recommends, monitors, and interprets concession contractual agreements and ground transportation permits and policies
• Analyzes financial reporting including tenant revenue reports and develops strategic trend analysis used to guide revenue program direction.
• Responsible for establishing and maintaining various concession management database systems for tracking concession contract compliance.
• Maintains accuracy of concession, ground transportation, and parking information on MNAA website and terminal directories.
• Monitors and responds responsively to customer comments received on the concessions, ground transportation, and parking programs.
• Interfaces with MNAA staff, legal counsel, tenants and consultants regarding concessions development and operations.
• Contributes to formation of RFP business strategies and solicitation development and oversees procurement process compliance with MNAA procurement policies.
• Monitors strategic plans to ensure congruence between the goals of MNAA, and concessions business stakeholders.
• Provides excellent customer service to tenant and permit holder inquiries for assistance.
• Maintains regular and on-time attendance.
• Follows all safety regulations.
• Supports MNAA’s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics:

• Airport Property Management: Knowledge of the statutes and ordinances governing the management of airport property.
• Aviation Law: Knowledge of laws, concepts, rules, regulations, and practices in the aviation industry.
• Contract administration and management
• Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
• Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions.
• Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines.
• Microsoft Office: Skill in using Microsoft Office applications such as Outlook, Word, Excel, and PowerPoint.
• Microsoft Windows: Skill in using the Microsoft Windows operating system.
• Teamwork: Skill in working with others as a team while taking responsibility for outcomes.
• Property Management: Skill in planning, developing, and implementing property management actions.
• Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
• Reporting: Skill in preparing and producing timely and accurate oral and written reports.
• Researching: Skill in conducting research, including identifying research questions, planning research, gathering data, analyzing data, and interpreting results.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Written Expression: Ability to use words and sentences in writing so others will understand.
• Dependability: Acts reliably and responsibly with others.
• Professionalism: Demonstrates professional behavior and appearance in all situations.
• Ability to obtain and maintain a Security Identification Display Area (SIDA) badge.

Qualifications: 

Required: 

• High School Diploma or equivalent
• 2-4 year of experience in related field

Preferred: 

• Bachelor's Degree in related field