
Professional Services Specialist - Dedicated Account
Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Professional Services Specialist - Dedicated Account based in Canada.
This role is a highly technical, client-facing position dedicated to supporting a strategic enterprise customer within the physical security and video management space. The Professional Services Specialist acts as the on-site expert responsible for ensuring the stability, performance, and continuous improvement of complex Video Security & Access Control systems. Working in a fast-paced, mission-critical environment, the role combines deep technical troubleshooting with proactive system maintenance and upgrade leadership. It requires close collaboration with IT teams, security stakeholders, and internal technical groups to deliver reliable, high-quality service. The position is central to maintaining operational continuity, managing system evolution, and ensuring customer satisfaction. It is ideal for a hands-on technical professional who thrives in large-scale enterprise environments where precision and responsiveness are essential.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Professional Services Specialist - Dedicated Account based in Canada.
This role is a highly technical, client-facing position dedicated to supporting a strategic enterprise customer within the physical security and video management space. The Professional Services Specialist acts as the on-site expert responsible for ensuring the stability, performance, and continuous improvement of complex Video Security & Access Control systems. Working in a fast-paced, mission-critical environment, the role combines deep technical troubleshooting with proactive system maintenance and upgrade leadership. It requires close collaboration with IT teams, security stakeholders, and internal technical groups to deliver reliable, high-quality service. The position is central to maintaining operational continuity, managing system evolution, and ensuring customer satisfaction. It is ideal for a hands-on technical professional who thrives in large-scale enterprise environments where precision and responsiveness are essential.