Family Support Specialist 2

Position Summary:  At Yellowstone Boys and Girls Ranch (YBGR), Family Support Specialists are changemakers—driving transformation in the lives of youth and families. This role is a powerful blend of compassion, strategy, and action, delivering in-home support and evidence-based interventions that strengthen emotional, social, and physical well-being.

As a Family Support Specialist 2, you’ll be at the heart of a collaborative care team, designing personalized plans and delivering hands-on support that empowers youth to thrive—in their homes, schools, and communities. Your work creates safe, nurturing environments where resilience grows, and futures are reimagined.

Starting Salary Range:  $20.38 - $22.94 per hour.  Salary reflects steps 1-5 of an 11-step pay schedule. The starting salary will be determined based on the applicant’s education and relevant experience.

Daily and Monthly Responsibilities:

1. Empower Families: Assess needs and deliver targeted interventions that strengthen the family system and promote lasting change.
2. Design Impactful Plans: Develop individualized strategies using evidence-based practices to support youth in overcoming challenges.
3. Deliver Direct Support: Provide care in diverse settings including in the home, school, and community, in compliance with agency standards.
4. Collaborate for Success: Partner with treatment teams, supervisors, educators, clinicians, families, and community stakeholders to build comprehensive treatment plans. Meet with assigned Therapist for weekly case consultation, training, and guidance.
5. Documentation: Accurately complete all required documentation in the Electronic Medical Record (EMR) system in compliance with agency standards.
6. Drive Organizational Excellence: Contribute to agency-wide goals through active participation in Performance Quality Improvement (PQI) initiatives.
7. Model Professionalism: Represent YBGR with integrity, compassion, and a commitment to its core values.
8. Champion Safety & Compliance: Uphold all organizational policies, procedures, and safety standards.
9. Lead with Initiative: Identify challenges and proactively seek solutions that benefit youth and families.
10. Engage in Growth: Participate in regular supervision, coaching, and ongoing training to enhance your impact.
11. Honor Diversity: Serve with cultural humility and awareness of the socioeconomic backgrounds of those you support.
12. Adapt and Contribute: Take on additional responsibilities as needed to support the mission of YBGR and client needs.

Minimum Qualifications:

• Must be at least 21 years of age.
• Successful completion of fingerprint criminal background check and child abuse registry clearance as required by the State of Montana.
• Education: Bachelor’s degree in a human services field or equivalent combination of education and experience (6 years human services experience = Bachelor’s degree; each year of post-secondary human services education = 1 year experience).

Required Abilities/Skills

• Demonstrated ability to build rapport with youth and families while maintaining appropriate therapeutic boundaries.
• Strong interpersonal and communication skills, including active listening and conflict resolution.
• Ability to work both independently and collaboratively as part of a treatment team.
• Proficiency in electronic documentation, typing at least 35 words per minute; familiarity with Microsoft Office 365 preferred.
• Consistent attendance and reliability in performance of duties.
• Sound judgment, ethical decision-making, and the ability to remain composed in high-stress situations.
• Will be required to drive company or personal vehicle to other YBGR locations and/or families homes, schools, and communities to meet with employees, youth, families, or other stakeholders
• Commitment to YBGR’s values: Faith, Integrity, Relationship, and Stewardship.
• Willingness to obtain First Aid/CPR and Violence Intervention Prevention certifications.