Principal Product Manager, CX Products

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Product Manager, CX Products in the United States.

This role is focused on shaping and evolving the core customer experience across login, onboarding, and portal journeys for small business users. You will define and drive the product vision for how customers access, navigate, and interact with digital services, ensuring simplicity, security, and scalability at every step. Operating at the intersection of product, UX, engineering, data, and AI, you will play a central role in designing intuitive and personalized customer journeys. This position requires a strong blend of strategic thinking and hands-on execution, with a deep focus on customer discovery and data-informed decision-making. You will leverage experimentation and AI-driven capabilities to continuously improve usability and engagement. It is a highly visible role where your work directly impacts millions of small business users and their ability to succeed online.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Product Manager, CX Products in the United States.

This role is focused on shaping and evolving the core customer experience across login, onboarding, and portal journeys for small business users. You will define and drive the product vision for how customers access, navigate, and interact with digital services, ensuring simplicity, security, and scalability at every step. Operating at the intersection of product, UX, engineering, data, and AI, you will play a central role in designing intuitive and personalized customer journeys. This position requires a strong blend of strategic thinking and hands-on execution, with a deep focus on customer discovery and data-informed decision-making. You will leverage experimentation and AI-driven capabilities to continuously improve usability and engagement. It is a highly visible role where your work directly impacts millions of small business users and their ability to succeed online.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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